Gators Give Back: Building Meaningful Community Service

Josh Vogt stepped into my office and handed me a calendar. “Umm, thank you,” I offered.

“October,” was his only instruction. I examined the annual Day by Day calendar published by the Greater Cincinnati Coalition for the Homeless. As instructed, I turned to October, expecting to see a photograph of our students. Instead I saw a picture of a group of people I did not recognize, taken downtown near a local homeless shelter. “Bella.” I looked closer but did not see the student he named, and I looked up at him.

“Bella TOOK this picture. This is her picture, from the Mayerson experience this summer.”

The evident pride on his face was well-earned. Josh has worked diligently with students in our school to help them become aware of the social and economic factors that contribute to poverty in our community. For four years he has led a Peace and Justice intersession at Gamble Montessori which includes an overnight “shantytown” experience, where students construct a cardboard shelter and sleep in it overnight on our school grounds. He had, most recently, given up a summer week, 11 hours a day, to partner with our students, the Mayerson Foundation, and Cincinnatians experiencing homelessness. The goal was to humanize the problem, and help students understand the difficulties faced by the poorest of the poor. But what he wanted was this – not to have students merely become aware of the problem, but to have them be part of the effort to fix it. Bella was contributing meaningfully to the conversation.

Students sort materials at a local service organization.
Students sort materials at a local service organization.

For a generation, students in high schools have been doing community service in increasingly formal programs. Nearly every high school in the Cincinnati area has a community service requirement that centers around accumulating a certain number of service hours over a high school career. The Mayerson Foundation, which generates and implements “innovative approaches to important issues” in Cincinnati, has helped promote a culture of community service in more than 30 high schools and districts around the greater Cincinnati area, and is a leader in structuring programs designed to promote community service and related service learning. Nationwide, about a quarter of our population participates in meaningful community service annually, though there has been a slight decline since 2011.[1]

Community service, can be broadly defined. In school, often it is a teacher who sets up an opportunity for individual students or an entire class to participate in an activity designed to help a person or organization. This can take many different forms. Gamble students have planted butterfly gardens and removed invasive plants, they have repaired fences to keep out predators and spent time with traumatized animals to prepare them to live with a new owner, and they have worked with toddlers and the elderly.

This passion for involving students in giving of their time and talents to others is beneficial. The community gains an energetic and impressionable army of workers, who often drag friends and family into the work. Students gain a sense of accomplishment and begin to see the scope of the work of adulthood, and the real problems faced not just in other countries but by those in their own backyard. It develops a sense of self-efficacy in the student, who can see themselves as a helper instead of someone who needs the help of others. It fosters grace and courtesy, as we teach lessons about the environment, the elderly, and people experiencing homelessness, and students become comfortable with manners in a variety of new circumstances.

Additionally, developing a habit of volunteering can actually lengthen one’s life, as older folks who volunteer regularly are shown to live longer than those who do not, when controlling for other factors[2]. Finally, we know that adolescents crave meaningful work while resisting busy-work, and tangibly helping a person or an agency as part of a larger cause helps satisfy this urge to make a real impact in their own community.

So volunteering is good. How do we get students to buy in?

Until now, the answer has been: make them do it.

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Gamble Montessori looked at other schools’ requirements and settled on an average number of hours from neighboring schools. High school students were asked to compete 50 hours of service a year, for a total of 200 hours required for graduation. Middle school students had a slightly reduced requirement of 30 hours each year.

From the beginning, student involvement in our community service requirement was uneven. Only a few of our students, born into families with strong community service ethics and the means to support this passion, met the requirement each year. Others struggled to make the required total, and sought flexibility in the rules of what we would call service. Teachers found themselves broadening the definition of service. Soon the student lists included raking leaves for grandparents, to dishwashing at home, and we even accepted spending time at home with siblings while parents were at work as community service. Other students failed to meet even this newly broadened standard, and we found ourselves in the position of asking if we were passionate enough about our commitment to service that we would prevent a student from graduating if the requirement was not met. We answered by quietly ignoring the requirement.

The odds seemed stacked against getting all of our students to meet this expectation.

The hours and evidence were hard to track at high school. We tried monitoring it through our advisory, but with infrequent meetings in a class where we typically did not keep grades, the tracking was uneven and unreliable. There was also the issue of keeping and verifying evidence. It was suggested that we centralize it and the task was assigned to one teacher assistant at the school. This seemed to be working until the paper records were entirely lost in a building move. Finally, with the help of a counselor – available through use of a temporary grant – we purchased a program for helping the students track their own hours online. After about a year of implementation, we had trained most of our students in the program, but found that the additional step of self-recording appeared to have diminished our community service participation.

Frustratingly, we also had to confront the reality that some of our students were among those who benefited from charitable giving in the Cincinnati area. More than 70% of Gamble Montessori students are living in poverty, as measured by their eligibility for free or reduced price lunch. Several of our students qualify for assistance under the McKinney-Vento act, designed for students who have experienced homelessness.

This showed up several years ago, when teacher Gloria Lane was working with students to identify a place where they wanted to do some service. One of our 8th graders reported to his teacher that he wanted to work at a particular church that was far from his home. When she asked why he would choose a site that would be hard to get to, she told me that he shared with the class, “They brought presents to my little brother last year. They were really nice.” We explored the irony, or perhaps it was something worse than mere irony, of asking students living in poverty to give their time and resources to helping others. While the spirit of giving was strong (it is my observation that often our poorest families are the quickest to give and the most generous), it felt unfair to make the same demand on our neediest families.

The final nail in the coffin came through the observation made off-hand by a staff member, perhaps Josh himself, at a meeting where the service requirement was being discussed. “It’s another step in the school to prison pipeline. We’re making them do community service hours to get out.”

Ugh.

Sure enough, the perception among some members of our society is that community service is assigned in response to committing misdemeanors. Service as a consequence is so pervasive in our society that local United Way agencies maintain a list of agencies that provide opportunities for people needing to complete court-ordered community service. So our requirement, instead of creating an internal desire to do service for others, was instead inadvertently associating school with crime and punishment in the minds of some of our students. This could reasonably be seen as a powerful motive for some of our students to resist the requirement.

Still, we knew that the act of service is important for students and the community, and we sought to find the right program to build this habit. We had been trying to provide technical solutions to a larger, cultural (or adaptive) problem. We needed a revolution.

Students work to prepare a celebration and exhibition of the work of local visionaries and voices.
Students work to prepare a celebration and exhibition of the work of local visionaries and voices.

Recently, through our partnership with Clare Blankemeyer of the Mayerson Foundation, Gamble teacher Josh Vogt took a revolutionary new approach to service at the school level and created a program he called “Gators Give Back.” While we still have some of the same tracking and participation issues – technical problems that we hope can be resolved – it is a brilliant answer to the larger, adaptive problem of addressing the desire to participate by creating a real relationship between the student and the work.

In Gators Give Back, the hours and hours of potentially disconnected service, possibly spent at dozens of agencies addressing a range of problems, or raking leaves and babysitting, are replaced by a single focus area chosen by the individual student.

The difference between the old program and Gators Give Back is stark, evident right from the first service activity through the finalization of their senior project. At each high school grade, the requirement is distinct from the old “counting 50 hours” expectation.

Ninth graders, instead of being asked to provide evidence of 50 hours of service, select one opportunity from a list provided by the Gators Give Back committee. They are encouraged to attend with a classmate. Then, responding to a prompt, they write a reflection on the experience, which they share with their classmates.

Tenth graders are asked to dig a little bit deeper. Again encouraged to do this in a group of two or three, they must attend the same agency two or three times, gaining an awareness of the social impact and importance of a particular topic. This time, instead of writing a personal reflection, students are asked to take on the role of advocate. In a letter to a public official, they are to explain what they have learned about their chosen agency and the need it meets, and then suggest ways the public official could assist in the area of need.

Our close partnership with the visionary Mayerson Foundation is an essential component of the 11th grade requirement, philanthropy. Our juniors take stewardship over $1,500 dollars provided by the Mayerson’s Magnified Giving program, created by local philanthropist Roger Grein. Over the course of the year, they investigate the work of the agencies they already know firsthand, reviewing grant proposals that are written directly to the students from competing agencies,  and researching the needs of the agencies and the community. They invite the agencies to bring proposals to the group. Ultimately, using criteria they have devised, they award the $1,500 to a deserving agency in a triumphant end-of-the-year ceremony.

Noticeably absent from these first three years of the program are the reliance on counting hours, and the likelihood of students experiencing a range of different and uneven volunteering experiences.  Instead, students in the Gators Give Back program find themselves serving and reflecting and learning about a particular area of concern, while thinking about multiple aspects of the service. Whereas a student in the former program might have spent hours folding clothes donated to a local shelter, a student today gets an experience with a trusted partner like Visionaries and Voices, then explains the problem to someone in a position to help, and steps into the role of the person in a position to help.

The Gators Give Back manual provides a list of possible agencies and areas of need, and provides templates and prompts for the writing, as well as key definitions for terms such as service learning and advocacy.

Students in our program gain a nuanced understanding of the relationship between societal needs, face to face assistance, and the agencies and systems that can either ameliorate or exacerbate the conditions that make the service necessary.

Senior year, the service project becomes more involved, intertwining with senior project in a segment aligned with the Youth for Justice curriculum. The work is far more involved, requiring several components, and deepening the student’s involvement in issues and solutions.

The senior must select a service topic that relates to their year-long project, often with a connection to their intended career or area of study in college. They must seek out a mentor who is knowledgeable in that area, who will guide them in learning about the topic and making suggestions for meaningful action. Then, importantly, students must begin to implement that solution. At this level, we initially had a minimum requirement of hours, as well as a minimum number of contacts with the mentor, but in practice we found that many of our students had so many contacts during the process that tracking them seemed artificial, and the requirement has fallen by the wayside.

Our seniors are responsible for tracking this progress, and for presenting the work as part of their senior project. This step helped address the accountability issue that existed when community service was a standalone hours-counting project. Enmeshed with their senior project, the work becomes more personal, and directly tied to graduation. Senior Project is a non-negotiable for graduation at Gamble.

I attended one successful project, a domestic violence awareness walk organized by Tariah Washington. Replete with catered food and special-order t-shirts bearing her slogan, the walk drew 50 people who marched and carried placards around our school neighborhood before eating and hearing the presentation Tariah prepared.

Jack and friends join a student-created march against domestic violence.
Jack and friends join a student-created march against domestic violence.

The Gators Give Back program is revolutionary because it tackles the kinds of problems that have been plaguing community service programs in high school since their inception. Students are not providing hours of disconnected service in multiple places. Instead they are building meaningful connections with issues of need in their own community. Now, hopefully, students find that service is inextricably linked to a required graduation component. They cannot hope to duck under the gaze of an individual tracking their hours, as the largest portion of the work is part of senior project. Now: impoverished students who may find themselves served by an agency can see a role for themselves beyond receiving or giving temporary help, instead working in the role of advocate and benefactor. This gives them practical skills that they can use in their own situation to make a sustainable change in their own family’s situation. Now: our program is not aligned with the mandatory, punitive community service programs in the justice system, counting hours until release.

Josh related to me a longer version of Bella’s story.

“Bella is one of those students whose life was literally changed by serving others. I’ll never forget that during the summer program, she was strongly advocating for eliminating spikes on concrete that some businesses put on the ground to discourage people experiencing homelessness from sleeping there. One of the StreetVibes vendors we were working with was actually sticking up for the businesses, but Bella did not back down. Another of the vendors raised his hand and said ‘No, man, I agree with her’ and the other vendors started clapping!”

Through service, advocacy, philanthropy, and mentored service learning, students in the Gators Give Back program transcend typical service. Instead they are empowered to act in an area that is meaningful for them.

As a school we have more come a long way, but there are still improvements we could make. This service paper could be incorporated as requirements in English and social studies classes. The letter they write in 10th grade meets a specific requirement for the ELA standards, and working on this in class for a grade would reinforce the requirement, improve the writing, and provide additional support for the student and the work in the school.  Advocacy certainly meets high-level expectations in American History and Government classes.

This is how we are doing service at Gamble.

How can you promote service, advocacy, and philanthropy at your school? What have we missed?

 

[1] https://www.nationalservice.gov/pdf/07_0506_hbr.pdf

[2] https://www.bls.gov/news.release/volun.nr0.htm

They All Failed The Test. What Do I Do?

Dear Young Teacher,

The other day you asked me an important question, and I gave you a bad half-answer (or no answer at all, really.) Please accept my apology, and allow me to fully answer your question.

You asked me, essentially: “More than half of my students failed my test, what should I do?” You also gave me some additional information. It seemed important in the moment, and it sounded persuasive, or perhaps it was meant to bias me in one direction. You said, “they had enough time to study, “and you added that “they did not complete their work,” etc. I think I knew what you wanted me to say. And I choked.

Perhaps you offered that additional information about their lack of preparation as prevention against the scariest possible answer, which meant undoing tomorrow’s lesson plan, and starting from scratch.

More likely, you were speaking as you have heard your own teachers speak in the past. You wanted to send the same message you received as a student: hard work is important; the grade you got is the grade you earned.

And maybe your question was, “Am I teaching poorly? Am I doing a bad job?”

There is a right answer, actually several, and I did not give it, or any of them.

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The Long Game

-by Jack M. Jose

It was the end of the second Monday in March, the time of year when we are all so focused on spring break and just getting through, that we forget about the “long game” of creating confident, competent students. The Teacher:Teacher mentoring meeting had just begun. The plan is for veteran teachers to light the way with enthusiasm and optimism so new teachers feel supported. Today I looked around the table and I felt sympathy for George Washington examining his troops at Valley Forge. My teachers – ESPECIALLY the veterans – looked defeated and lost.

I made a critical error. I asked, “How’s it going?”

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Did I mention? It was early March.

It is easy to forget this in the heart of winter, or even at the end of first quarter, when March means the promise of spring and a year soon coming to a close. In October, March looks like a promise.

However, March is a uniquely challenging time in schools.

Read more

Rebuilding Your Ladder of Inference

A student leaves the room without permission, suddenly, and in the middle of direct instruction. The teacher, justifiably, exclaims to the class “Can you believe her nerve?” He makes a show of writing up her consequence in front of the class – while claiming it was the student who caused the interruption. The student returns to explain that she had left the room to help a teacher in the hallway who had dropped her papers and her coffee.

A non-teaching staff member reports to the principal that another student is refusing to go to class at the start of the day and is “giving me attitude.” The principal intercepts the girl in the hallway and she asks to use the phone to call her mother. When asked why, the student explains, “My mother did not come home last night. I need to call to see if she is okay.” After calling home and speaking with her mother, the student returns promptly to class.

A coach, upset at a student who had gotten in yet another argument with yet another teacher in the school, tells a student, “You don’t belong here.” Following a suspension, several interventions from school staff, parents, counselors, and a psychiatrist, the student proceeds to have a full semester free from any disciplinary action. When, after winter break, the student has another conflict, his first in months, the coach dismisses him, saying “I knew it.”

In each of these cases, a person in authority, and in a position to make or break an individual’s day or even their life, made a series of judgments about a student in their care.  And in each of these cases the person made a judgment about a student that was incorrect, or at least incomplete.

We know that any decision we make is based on a series of other decisions and underlying assumptions, beliefs, and facts. At each of these decision points, we are often left with only one resource for our decision-making: our own past experience and, perhaps more powerfully, our biases. In the moment, the teacher is unable to research or investigate, and instead must base a decision entirely on his or her own learning and experience. This is where cultural competence, kindness, and investments in personal relationships can combine to turn potential conflicts into learning experiences.

This series of inferences impacts every decision a person makes. It starts simply, and uncontroversially, from observable reality and facts. Peter Senge’s book The Fifth Discipline and Kegan and Lahey’s book Immunity to Change both describe the role of a “ladder of inference” that prevents a person from seeing anything without a certain bias.

In a presentation discussing the lessons in his book Conversational Capacity, Craig Weber described a situation where a police officer and an architect share the same taxi downtown. Driving through a neighborhood and seeing the same things, essentially, they draw very different conclusions about where they are. “It’s a dump,” proclaims the cop, who sees evidence of age and lack of care in the buildings. “It’s beautiful,” exclaims the architect, who sees the age and care taken to build these same structures years earlier. Same set of facts, different sets of experiences, very different conclusions.

At the bottom of the ladder is objective reality. In the case of the cop and the architect, they looked at the same buildings in the same part of town. This was reality and facts. From there, they started climbing the ladder. The age of the buildings then prompts them to climb the ladder. Perhaps they both focused on this same selected feature of the buildings. It is in their interpretation of reality that they then start to derive divergent views. The officer sees the age as a potential indicator for a less cared for part of town, while the architect sees strong “bones” of a building.

From here, each professional made assumptions based on their experience, and developed conclusions. The officer concluded it was a dump, and the drawer concluded it was beautiful.

In this example, the only “action” was an exclamation. In the world of daily instruction and education however, hundreds of tiny actions and reactions can result from a few beliefs. These actions can influence how much or little a student is pushed to be successful, or punished for breaking a rule.

It is hard to overcome these initial biases. It is even harder to overcome the assumptions and conclusions we reach based on these lower rungs, these hidden biases that we might not even know we have.

In the George Bernard Shaw classic play Pygmalion, a teacher, Professor Higgins instructs his student, Eliza, in the manners and language of their time. He promises his ability to educate her to the point where he could pass her off as “the Queen of Sheba” and haughtily claims, “I shall make a Duchess of this draggle-tailed guttersnipe”. After winning his bet with a friend that she could fool a room full of elites, he tells Eliza she is free to return to the gutter from where she came. She instead elopes with a gentleman of the same social class as her professor.

The role of education today is a bit more noble, and hopefully less class-driven than that. However, ultimately, the goal is to increase the ability of our students to make their way in the world through increased academic skills and – perhaps more importantly – their increased social skills.

It is from this work that the term “Pygmalion effect” originates. This effect relates to Professor Higgins’ inability to see that education has indeed transformed Eliza. More broadly applied, this is the inability of any person to see the transformation in another, or to ultimately always judge a person based on their first impression.

In the classroom, this can have positive or negative effects, depending on the initial opinion the teacher has of the pupil. Studies have repeatedly shown that teachers who have high expectations for their students, even as a result of being fed incorrectly positive information about the group, achieve high results with that group of students. Alternatively, students who have a low opinion of their students, get lower results.

It is evidence that, despite our best efforts, the Pygmalion effect happens to teachers too. Just like in Professor Higgins’ case, the irony is that it is teachers who should best understand the ability of an education to profoundly change a person to their core. And so often we do not.

In the examples at the start of this article, a teacher or other school employee makes a judgment about a student action that could have long-lasting negative effects on a student. In each case, an assumption was made and acted upon. In each case the child faced the disapproval and the potential of consequences from an adult. In one case, a child was told he did not belong in school, and even a period of prolonged improvement appeared to have no effect on an adult who seemed interested in proving an earlier opinion over working to improve a student.

We must be willing to be wrong in order to reach a student

As educators, we have to learn to prevent ourselves from climbing the ladder of inference. Or, short of abandoning our human nature, we must learn to use our ladder of inference to reach better results.

Our ladder of inference can be retrained to provide positive rather than negative outcomes.

In a situation similar to those that started this article, one teacher found herself needing to move a student from a talkative group. Three years earlier she had a similar situation with a similar student that turned into a disruptive confrontation in class when the student refused to move. This time, though, the teacher asked the student to step outside, and reminded him that he liked to sit alone at the table at the back of the room. She asked if this might be one of the times where he would do this to get away from a talkative table group, and he quietly agreed and chose to move.

Overcoming the ladder of inference in your own thinking requires discipline of thought.

  1. Assume the best / most positive explanation
  2. Ask questions to attack your own assumptions
    1. Ask each person involved what they did
    2. Ask each person why they did it – what was their intention
  3. Question your own conclusions by presenting them as questions to others
  4. Be willing to challenge your own beliefs
  5. Act on the facts, and let assumptions go without being acted upon

This feels like a lot. In reality, though, it is just the same series of steps you might take anyway. The only change is that you are practicing climbing a ladder of inference where the student gets the benefit of the doubt.

How important is that concept? So important it was enshrined in the Constitution of the United States of America, though unnamed, in the 5th Amendment.

As educators, we must always see the best interpretation of an act by a student. We must always provide a better reality for a student to live into. We must also grow in our ability to do this with other adults.

Finally, we must be encouraged by the words of Eliza Doolittle, when she returns at the end of Pygmalion to meet with Professor Higgins, and his partner in the experiment, Colonel Pickering.

“The difference between a lady and a flower girl isn’t how she behaves, it is how she is treated. I shall always be a flower girl to Professor Higgins because he always treats me as a flower girl and always will. But I know I can be a lady to you because you always treat me as a lady and always will.”

Seeing our students as we want them to be, and as how they want to be, is a powerful elixir.

Many years ago, as a second year teacher, I failed to get a student to remove his hat and was following him down the hall. He seemed impervious to my requests. Until, that is, he reached the door of a veteran teacher. She immediately summed up the situation and with a big smile on her face she embraced the student and called him by name. “Certainly you would not be wearing your hat indoors, would you?”

“No ma’am,” he demurred, awkwardly crooking his arm around her snug embrace to remove his hat.

She asked, without really asking, “Why don’t I hold on to your hat, and you and I can talk about it when you come back at the end of the day?”

“Yes, ma’am.”

She let him go with a hearty, “I am glad you’re here today, the reading is at your desk and there is a writing prompt on the board.”

This student had sought to remove himself from the nuisance of correction from a teacher he did not know, but he walked into the arms, literally, of a teacher who expected more from him. She didn’t ignore or disregard his behavior at all. Instead of seeing the young man, as I did in the moment, as someone simply seeking to avoid consequences, she chose to see him as someone growing in his ability to regulate himself. She got the desired results, and ensured that there would be meaningful follow-up later, and she did it without a confrontation.

Senior Project

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In Senior Project, students explore questions that drive societal trends.

-by Jack M. Jose

Each spring, Senior Project Night is a proud night at Gamble Montessori. The school becomes the very public arena where our seniors’ projects, started a full year earlier, are seen in their entirety for the first time. Nervous students, in their Sunday best clothing, circle their tables and wring their hands, making small talk with their parents and mentors as the time arrives and space fills with curious guests. Senior Project Night is easily summed up, but difficult to fully understand. It is not just an artifact of a student’s research, or a short speech, but the culmination of years of education.  Students are really presenting themselves as fully prepared for the world beyond high school.

The recent full-length documentary film Most Likely to Succeed drew a lot of attention in the education world in early 2016 by shining a spotlight on a charter school with a unique structure. The movie portrayed High Tech High in San Diego as a nearly utopian vision of future-school, where students worked continuously throughout the year on a major culminating project.

The movie attracted a cult-like following among fans of hand-on school, including Montessori schools.  Groups of educators planned private screenings, wrote blogs, and posted rave reviews to Facebook that sometimes admittedly were posted before the authors even saw the movie. I was also caught up in the interest in the movie. I attended a screening at Xavier University in Cincinnati as part of their Montessori Lab School program in partnership with Cincinnati Public Schools.

The movie itself, however, was not really the main draw for educators like me. In fact, the film was prone to hyperbole and to overselling the possibility of this kind of future school sweeping the nation. At one point one of the protagonists speculates about the significance of the completion of his project by saying, “It will be the best day of my life.” As a member of the audience in a well-made documentary, it is true that I felt his excitement and agony. However, this felt a bit oversold.  Perhaps what had happened was life changing for him. This sense was heightened by his efforts being made public for all to see. The effort of completing this year-long project would have been an important event for this young man even without a documentarian filming his progress.

The primary attraction for most of us was that Most Likely to Succeed, by drawing attention to project-based learning, had the opportunity to change even more lives by helping to explain the impact that project-based learning can have on individual students.

The reality is, asking students to complete a major capstone project is not the provenance of some utopian future school. Project-based learning is not a new fad set to sweep the nation. Many schools have been doing a version of this for years, Gamble Montessori and our sister school, Clark Montessori, included. The work for senior project begins at the end of the junior year and ends on this night in May, just days before graduation.

Mary*, from the Gamble class of 2015, was a reserved student, who worked hard and was satisfied with the grades she received. She was well liked by her peers, but she was unlikely to speak up in a group larger than 2 or 3 of her close friends. When I first met her, she was transferring to Gamble Montessori from another local high school renowned for its academic rigor. Her initial reaction as I approached was to step behind her mother. She was not exactly shy, but rather, wary. Her academic and personal transformation while at Gamble was completely embodied in her senior project, which was an investigation of food production practices, food labeling laws, and the forces that drive our food consumption. She called it, simply, “The Ethics of Eating.”

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An exploration of the psychology of monogamy.

When I asked her in August of 2016 to describe a bit of her senior project experience, Mary’s response was effusive, more than a page and a half of single-spaced written commentary in a Word document. It was clear that it made a huge impact on her, and she was excited to talk about it.

Senior Project starts in the spring of the junior year, with students doing interest inventories and investigating questions in areas that spark their passions. They travel to the Cincinnati Public Library Main Branch and learn the basics of researching from the expert research librarians. While there, they locate several sources of information and start the process of reading the research and taking careful notes over the summer. The senior team provides support days periodically during that summer so students who are struggling can get back on the right path. Students have chosen a mind-bending range of topics, from fuel-efficient cars, prostitution in Cincinnati, animal welfare laws, and the existence of angels. Students must reach out to local experts in the field and find someone willing to mentor them, or at least to provide guidance showing that the student’s work was contributing to the larger conversation in that field.

The mentors have included the following:

  • Music Therapist from Melodic Connections
  • Attorney at Ohio Innocence Project
  • Chemical Dependency Counselor
  • African Drum Teacher
  • Children’s Transgender Clinic Social Worker
  • FBI Agent in Gang Task Force
  • Epidemiologist and former Peace Corps Volunteer in Africa
  • Sex Crimes Detective
  • Miami University Women’s Studies Professor
  • Professional photographer Charles Peterson
  • Local Business Owners
  • Local Activists from Black Lives Matter and other organizations

When the school year starts, the seniors’ schedule provides an additional bell that abuts their English and social studies bells but which is used primarily for senior project work. Mary explains the intense workload this way:

I personally spent so many hours on reading parts of books, whole books, articles, magazines, and blog posts.  I also watched documentary after documentary.  I watched every single one that was on Netflix (and there were surprisingly a lot) and then I watched more.  I loved my topic so it was easy to waste away a lot of hours digging deeper into the subject.  It is impossible to calculate how many hours I studied by myself but it was a lot.  The classroom provided 5 hours of work time each week and that was every week for most of the entire year … It took me about 15 hours to put my video together after I got all of the footage.  The footage happened on several different days and was then later combined into the final video at the end of the school year.  Talking to my mentor took up a lot of time too.  Basically, this project is very time consuming but that was expected and I enjoyed every moment of it.

Everything we do at Gamble should be aligned around creating this love of learning in a student. We set out to make a school that was safe for students – not just physically safe, but safe for them emotionally and educationally. This statement from a student expresses a sentiment that can never be measured on a standardized test. This is our Super Bowl win.  I hear in there the joy of learning. I hear her talking of hours spent happily exploring a fascinating idea. The Socratic method  of asking questions and digging ever deeper for answers drew her in, engaged her curiosity, and created a deep passion for a topic. Within that, we taught her the skills to follow future ideas that capture her attention. This is what every parent hopes for their child to experience at school – a passion for learning.

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An in-depth look at making America’s favorite possession – our cars – even better.

How was senior project different from other work she had done in school?

I had to contact professionals and ask for help, I had to talk face to face with strangers, I learned how to take advice from constructive criticisms and not be offended, and I had to kindly and intellectually retaliate to people who were challenging my ideas.  I think the most outstanding thing about senior project though, was that by the end I felt that it had made me a more confident, outgoing, and educated individual; and the best part was that I achieved all of that studying something I was passionate about.

Above are the words of scientific discourse, of intellectual engagement, the words of a person who is engaged in the pursuit of knowledge for the public good. To seek out ideas that challenge your current thinking is the heart of a strong and confident education. This is the “ready man” as described by Sir Francis Bacon and further explored by Samuel Johnson, who both assert that the “ready man” – the educated man ready to engage in leadership and intellectual discourse in his community – is made by conversation.

Challenges confront the students throughout the year. Occasionally a student will lose the passion for a topic, proclaiming it boring, or lose the thread of an argument. This often means they think they have run out of areas to research. Through a conference with his teachers, he will have to decide whether to revise the question, start over, or struggle through the roadblock. This is akin to a dead end in scientific inquiry, and the answer depends on the calendar and the individual. Is there time to start over? Is there any guarantee that the replacement question will prove more fruitful?

2016-05-04-18-00-21
A student demonstrates how he modified his audio system.

The senior team of teachers provides academic support in classes with a curriculum that overlaps some of the same ideas that students are exploring. Students writing about race find readings in psychology class that work as evidence for their research. (On the playground at lunch, older students will inevitably respond to statements about a person’s race with the quote, “Race is a social construct!”) Additionally, standard research format is taught and reinforced. One of our 2016 graduates, Syirra Roberts, reported to me that her freshman psychology teacher pulled her aside after three weeks of class and asked which high school Syirra had attended. Her test scores and classroom responses revealed a deep understanding of the topics being discussed, and her professor asked her to pass on his respect to her high school psychology teacher.

In thinking about Mary’s zeal for her topic when she delivered her speech, one could argue she put up a good show for her final grade. Was that passion real? My conversation with her occurred more than a year after graduation. Students often will tell the “whole truth” after a year away, feeling no need to dissemble in order to get a good grade or not hurt someone’s feelings. I think the answer is this: Embedded among Mary’s responses was this invitation extended to me: “If you haven’t ventured into answering the questions you have about where your food comes from (or if you don’t have questions but don’t consider yourself to be someone who knows much about the food industry) I highly encourage you to do so.  It is something that is so important and there are so many things that people don’t know that they should.” The passion is real. A year later, Mary has become an advocate for others to learn more about the food process.

I learned how to take advice … and not be offended, and I had to kindly and intellectually retaliate to people who were challenging my ideas.

This could just be an extended research paper, except for Senior Project Night. Each spring, mid-May, the seniors do not merely turn in the work to a teacher to anticipate a grade. Instead, they present their work to the community. Spread throughout the gym, library, and some adjacent classrooms, each senior commandeers a table and displays his or her work. There are required elements: a visual presentation showing what they learned, a research paper, a persuasive component, a spoken summary of their work along with the ability to respond to questions about their topic, and a service requirement. Students often display some of the reference material they cited, especially books they bought. Students are required to produce something that demonstrates a deeper understanding of what they have learned.  Sometimes it is a pamphlet providing important information about their topic, or it is information about a dog the student adopted and nursed back to health at a local shelter or in their own home.

The seniors’ parents are present, as are their mentors. Nearly the entire faculty drops by, as do parents from past years, and parents of younger students who are curious about the event. Dozens of students, especially juniors, make a point of attending. These guests are invited to not only sign in at each table, but also to offer feedback; this feedback then helps form a portion of the student’s final assessment.

This brings us back to that night. Students in their formal clothes, young men pulling at their collars and adjusting their ties, young ladies in dresses too formal for the typical school day. All nervously walking through the rooms, gathering the last of their materials, moving tables into place, calling a favorite aunt to give last-minute parking advice. And then it is show time.

Our seniors present their work in charts and graphs, pamphlets, tri-fold boards and every conceivable format. One year a student dressed in a yellow haz-mat suit, emerging sweaty but proud at the end of the evening. Students bring old tires and photographs. There is music and laughter, and quiet discussions as adults are confronted with the difficult topics tackled by their children. These questions have included the following:

  • Why is it that exotic dance/neo-burlesque, which is one of the top forms of entertainment in the world, is looked at as a degrading and/or a morally reprehensible profession for the women working in it?
  • When should transgender children transition socially and physically?
  • How does a mother’s age, mental state and lifestyle choices while pregnant affect how a baby develops in the first 6-8 weeks of life?
  • Is the death penalty an ethical punishment that reflects society’s views?
  • Why is it that people are unfairly treated based on the stigma of HIV/Aids?
  • Is ISIS really following Islamic Ideology?
  • Why do humans feel the need to be in a monogamous relationship?

Mary’s final presentation table included a crock pot of vegetarian chili (which was delicious and indistinguishable from traditional meat chili), a video of her presenting her findings, and a second video of “man on the street interviews” in downtown Cincinnati.

That’s right, the same girl who stepped behind her mother when it was time to meet her potential new principal, had gained the confidence to stop strangers on the street, ask them questions about the food they ate, and to provide on-the-spot answers while being videotaped. And here, on Senior Project Night, she confidently answered questions from every person who approached her table.

There is a moment during each Senior Project Night where I find myself drawn away from the tables and the students. I stand silent at a distance in each place our students are presenting; first in the gym, then in the library, and then in the large classroom. I allow myself to examine the whole scene in front of me as one picture. I take a long, deep breath. In this hive of activity, I hold each student momentarily in my gaze. I remember their arrival as timid 7th graders, or perhaps as anxious and wary high schoolers. I reflect on their struggles, and I note that, without exception, this night is a victory for each of them. Tonight they display the work that has been for them the hardest thing they ever imagined doing. Many admit to not believing they could do it at all. Here they are, each of them. Beautiful, proud, accomplished. I stop to see them as they are in this moment, resplendent and triumphant.

I often call moments like these “the teacher’s real payday,” and these are enough to fill the soul.

 

*Student’s name used with permission.

What Is Teacher Leadership?

Change is hard. All sorts of change. Not just the pumpkin spice flavored everything showing up in bakeries and coffee shops each fall – though that is also difficult – but change in general.

A new route to school. A child graduated and off to college. A new evaluation system.

All of these changes make life subtly different. However, even when the changes make life incrementally better, the changes themselves can be hard.

Perhaps you have read The Power of Habit by Charles Duhigg, or The Seven Habits of Highly Effective People by Stephen Covey, or one of dozens of other recent best-selling books about making significant changes in your life. These books focus on the impressive power of habit to make or break your efforts to excel in what you do. While the power of habit is a sort of current in the ocean of your life, these books insist that you can make changes that seem to force the tide your way.

However, there may still be an undercurrent which is not always flowing in the intended direction.

In the summer of 2015, I had the good fortune to take a class taught by Robert Kegan, co-author of Immunity to Change: How to Overcome it and Unlock the Potential in Yourself and Your Organization. The premise behind this course and his life-changing book is that people have a natural defense against making changes. It is not just that people do not like or even want to make change, it is that their mind conspires against that change in important ways.

How powerful is this immunity to change? Perhaps as powerful as the body’s own immune system. A survey of heart patients directed to make life-saving changes in their diet and exercise revealed that only one in seven successfully did so.

One in seven. 14%. Life-saving change.

So this year in your classroom likely started off with some big promises for yourself. More timely return of graded work? More comments, fewer final scores? Fewer discipline referrals? A ratio of positive to corrective comments of 4:1?

In Cincinnati Public School we are already headed into our fourth week of instruction as this Labor Day weekend winds down. Now is the time when that habit can either take hold or it can die a neglected, lonely death.

Let’s give it a boost.

Teachers and principals must accept the responsibility for changing themselves, and must be open to that change. After all, your self is the part most directly in your own control. No matter how much one complains, organizations and societies do not simply reform themselves to meet the needs of those who raise concerns.

Everyone exhibits what Robert Kegan and his co-author Lisa Laskow Lahey named an “immunity to change”, where they unconsciously try to preserve the status quo, even if they are outwardly unhappy with it.

Kegan asserts that “[c]ollectivities – work teams, leadership groups, departmental units, whole organizations – also unknowingly protect themselves from making the very changes they most desire.”[1] It is precisely this tendency in groups, and in individuals, that leaders must learn to defend against. If even the most sought-after change a person wants to make, such as losing weight to avoid dying of heart disease, is subject to a fierce defense from internal self-sabotage, then something as superficial as your new grading policy does not stand a chance.

But this is not a hopeless situation.

The most important step here is to make internal adaptations to defeat the immunity. Teachers who wish to change their classroom, their school, or even to affect a specific change in the habits and practices of an individual student, must determine their place in the current set of habits, and make intentional change.

Then we must identify what it is we are doing that stands in the way of the thing we want to do. That is, you must identify your hidden competing commitments.

Perhaps you have made one of the commitments above, but you find yourself taking on several new challenges as the year starts. Suddenly your ability to make comments on every paper the way you planned is encroached upon by the time you are spending on your new projects.

Why do you do this? Why do you take on so many projects? Maybe you want to be seen as helpful, and a leader in the school. This is a noble goal, and a common one.

So, maybe your hidden commitment to be helpful to everyone is now in competition with your commitment to better serve your students’ progress with commentary on their papers.

What can you do about this?

Well, you have already taken a difficult step, you have identified the hidden competing commitment. Now decipher why that commitment is in competition. What are the big assumptions that lie beneath your willingness to overcommit? Perhaps you believe that if you stop being valuable to others, you will lose your role in the school, or lose your peers’ respect? Or perhaps by not getting things done, and telling people no, you will appear to be superficial and worried only about yourself.

Teachers tell their students every day to be ready, willing, and able to change themselves. This act of self-reinvention is scary, and the teacher must be willing to lead and model this change. If you have identified your commitment, what you are doing instead, the hidden competing commitment, and the big assumptions, you have all the information you need to make the significant change.

And now you must enlist those around you to help you make that change. This interdependence is important because in order to make substantive change, we must empower each other to help us get better at what we do. We cannot do it all by ourselves.

Teachers understand the unique needs, challenges, and fears of the profession in a way that no one else can. Who better to offer advice and support to a teacher, than a teacher? Who better to offer correction and redirection? A peer can offer advice without it being evaluative. A peer can offer advice from the perspective of having the same demands on their own time and energy. A trusted peer can listen to fears and flaws without judgement, and help balance the stresses of personal and professional life. There are many formal and informal ways for teachers to step up and provide for each other the leadership that is needed in any situation.

Seek informal mentors

One teacher, wary of placing additional stress on others, and not wanting to be seen as bothersome for asking too many questions, “adopted” a set of informal mentors. If she saw someone who had a strength in organization, she observed them closely, sometimes asking specific questions about their rationale for doing things a certain way, other times merely co-opting a certain structure or behavior that seemed effective.

Another teacher, struggling with the weight of the many roles he had taken on in the school, purposely went to the principal to ask for advice on being organized. This particular tactic, seeking out mentorship from other leaders including administration, can serve multiple purposes. First, it alerts administration to the teacher’s desire for self-improvement. Second, the leader likely has some good advice on managing the tasks and the work, which can be incorporated to lighten the burden. Third, it allows for informal conversations to reveal which work is most valued and to build the relationships that help form any successful community.

 

Intentionally mentor others

Draw one person under your wing by letting them know you are available for questions, asking direct questions about specific aspects of the work, and getting involved in their teaching. Show them around the building. Advocate for them to get preferable lunch times or a more favorable schedule.

Perhaps more importantly, offer to help with a specific task. Are they grading an assignment? Offer to do half. Share a rubric or a procedure for how this work gets handled efficiently in another classroom.

The reality is that mentorship creates teamwork, and teamwork has an indescribably powerful effect on one’s work efficacy and overall feeling of satisfaction. Working with them side by side – to hang curtains, or sort out schoolbooks, or to move a heavy desk when the custodian is difficult to locate – helps make everyone’s load lighter.

 

Join or create a formal mentoring program

One teacher leader strongly advocated to create a mentoring process that would do three things: provide guidance on the basic pieces of working in the building, assist with understanding the processes used for handling a variety of situations, and include a deep sharing of the school culture. 

After weeks of discussing potential approaches to this work and looking for viable models for how to do it, school representatives met with Brian Cundiff, Executive Vice President of Operations at LaRosa’s, a prominent local pizza chain to discuss their “Onboarding” process.

LaRosa’s makes pizza. Gamble Montessori educates children. What could possibly be learned?

As it turns out, quite a lot. LaRosa’s had developed a thoughtful process for ensuring that every employee understood what the company was about. A number of statements stood out during that meeting. Mr. Cundiff emphasized that the employer has a responsibility to grow team members, and you need to train every person in your system in order to ensure maintenance of the culture you are trying to establish. Additionally, the best teachers are your peers. The person taking orders at the table next to you is able to provide support, modeling, and even polite correction in a way that a manager cannot.  Finally, in order to articulate what needs to be communicated about your culture, look back at your vision statement and be a storyteller.

At Gamble, we made sure to include scheduled 1:1 check-ins between the mentor and mentee allow for the pair to problem-solve concerns and for the veteran to provide encouragement and support. Intentionally setting aside time for this work means that a new teacher does not have to feel as if they are imposing when they ask a question that is complicated to answer.  It removes the stigma of being the one who asks too many questions, or the feeling of responsibility for having “wasted” someone else’s time. This is time well spent.

 

Work with your team to create PLCs

At every school, there are additional ways for teachers to take on leadership with or without the support of administration. School teams regularly form professional learning communities, or PLCs, as described over dozens of years by Richard DuFour. The work of this PLC can be called many things, such as a 90 day plan or a turnaround plan, and can be incorporated in personal or professional growth plans, school One Plans, or nationally required improvement plans associated with Title I grants.

Whatever it is called, the true goal of a PLC is to identify a common problem directly related to student learning and solve it as a team. The process to work toward change, and hold one another publicly accountable for it, is exhaustively described in other resources, but it merits a quick summary here.

The team identifies an area related to student learning outcomes where the results are poor, inconsistent with other scores across the building or some larger area, or simply could be better. This could relate to test scores, embodiment of the school’s core values, or visible indicators of academic success such as grades.

Then the team drills down to find the details. What exactly is the measure of these suboptimal results?

Research is the crucial next step. This is where PLCs differ from typical team solutions. Often teams of teachers get together to solve a problem and the depth of their knowledge comes from their own experience. It may sound like, “At my old school we …” This is an attractive song, like sirens on the rocky shores. Do not be lured in.

Past practice does not mean best practice. Even the most veteran teacher finds their knowledge limited by their own narrow scope of professional experience. Seeking outside sources for ideas, including books, scholarly articles in professional publications, and even reading teaching blogs by teachers in the same subject or age band, allows the team to discuss and evaluate a wide array of possible solutions.

Armed with new knowledge, the team reviews possibilities and decides on a way forward. Then they collectively implement it for the indicated period of time. This typically provides for a midyear check-in to evaluate progress, and an end-of-year final review.

If the intervention worked, the team keeps it and adds it to their repertoire. They may even seek to apply this approach to other subjects, classes, or situations if it is readily transferrable.

Or maybe the team does not solve anything. Maybe the data reveals that they did not impact the problem. This is information too. Sometimes the strategy the team believed was most likely to impact the problem has no effect at all. This too is data, and “no effect” is not failure. The only failure is not to try something different in order to impact the outcome.

Teams that use the PLC approach do not solve all of their problems all at once. They do, however, solve their most pressing problem. More importantly, perhaps, they solve the problem together, and build capacity and resources for solving future problems together. This provides a rich and satisfying work experience and improves outcomes.

 

Individual or paired skill building

Another way teachers can gain the competencies they need to feel successful is through individual or paired skill building and self-study. Recently, I saw a presentation by Craig Weber, author of Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure is On. I found the presentation eye-opening. Knowing that Krista was intentionally seeking out ways to develop herself professionally, I suggested that we read the book together. We carved out time to read the book, discuss it, and to implement the ideas.

Craig’s premise is that a critical factor for teams is the development of “conversational capacity” – or as he describes it, “the ability to have open, balanced, nondefensive dialogue about tough subjects and in challenging circumstances.”

He describes this as being in the conversational “sweet spot” – that place in a conversation or meeting where candor and curiosity are in balance. But he also cautions that, “[w]hile it’s easy to remain balanced when talking about routine and comfortable issues, when a difficult subject hits the table, our tendency is to move out of the sweet spot toward the extreme ends of the behavioral spectrum. Some people shut down. Others heat up.”[2]

Perhaps your school has seen recent examples of this?

Krista and I worked on these ideas together over the course of the year, applying the ideas to specific situations in our own leadership and in the building and thinking about how to improve our own practices to match the advice in the book. Along the way, we reached out to Craig, the author, and engaged him in our discussion, even providing him some material he said was useful for his follow-up book.

There were mixed results, as happens in the implementation of new practices and the development of new skills. The important part was that they were engaged in a professional practice of intentional improvement.

 

Today, teacher burnout is an existential threat to public schools. In Kansas they are having trouble hiring enough teachers because of the triple-whammy of retirement, working age teachers leaving the profession, and low salaries failing to attract new teachers. It is tempting to think that tucking into a fetal position in your classroom is the answer. Or to believe that what the new teacher down the hall really needs is a good laugh and a distraction from his work so he won’t appear so bothered.

This type of thinking suggests that if you can just spend enough time distracted from your work, then somehow work will be better. That is demonstrably untrue.

What this really does is leave the work undone, to be completed in less time, likely in a rush, and with less attention to quality. This means that lesson plans, feedback on grading, and ultimately student academic growth is set aside in the service of buoying a teacher’s mood.

That is an upside down view of the role of schools.

What really makes people feel better at work is a sense that they are accomplishing the work with a high level of skill, and that they are achieving results. Even if it is very hard work, and time consuming, positive outcomes for students are a powerful mood booster.

The solution to better job satisfaction for all, then, is to take a leadership role in the school and help pick up one of the important pieces of the larger work. Share the load with someone. Work at their side. Gain the capacity to do more, and to do the existing work more effectively.

Become a leader.

 

[1] Robert Kegan and Lisa Laskow Lahey, Immunity to Change: How to Overcome it and Unlock the Potential in Yourself and Your Organization (Boston, MA: Harvard Business Press, 2009), 87.

[2] Craig Weber, Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is on (New York: McGraw-Hill Education, 2013), 15.

 

What We Do Here

-Originally posted January 4, 2016 by Jack M. Jose

“Here” is Gamble Montessori High School.

Early in the 2013-2014 school year, my walkie-talkie crackled to life with an urgent call to a classroom. In the hall I passed a girl, new to our school, who was yelling threats and trying to break free from the grip of our security assistant. I could not immediately tell who she was threatening.

One of the adults who had been present in the hall when the incident started, Roberto A., started to tell me the story by expressing his amazement. “Jack, I’ve never seen anything like this in my entire life.” He related that the new student was convinced that someone was looking at her “wrong”. Offended, she stood up and started shouting at Michalia, a student who had been at Gamble since 7th grade. The shouting is what prompted him to enter the room and to call for me on the walkie. Michalia stood up and shouted back “I don’t have any beef with you.” As Roberto moved closer, the new student punched Michalia, who took one step back and said, “Somebody better get her. Somebody needs to tell her that’s not what we do here.”

“That’s not what we do here.” This is a most remarkable response to being punched. Many people would say that being hit would excuse Michalia if she chose to fight. I know that once upon a time, Michalia would have fought for less. I know that she felt immense social pressure to solve the problem by fighting, and that each year a small number of students make the other choice when in a similar situation. I also know that many times, parents defend and even encourage this response. That’s why her decision was hard.

Michalia resisted all of this, and accepted – trusted – that the adults in the school would act on her behalf and she did not need to fight. In doing this she was also showing tremendous grace toward her antagonist.

“Somebody better get her. Somebody needs to tell her that’s not what we do here.”

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Music Matters

In 2010, money was tight in Cincinnati Public Schools. Principals were asked to take steps to save money by reducing our largest expense: cut back on staffing. I convened a meeting of the Instructional Leadership Team to examine the bleak prospects of eliminating parts of our music program in order to balance the budget.

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Grading to Encourage Effort

The wisest thing I have ever heard a person say about grading came from my friend and sometimes co-worker Barb Scholtz. A long-time teacher of math and English and life, she taught my son in middle school at Clark Montessori.  It was years later, in her role as a teacher educator, that she worked with a team of teachers who were doing an independent PD on differentiation at Gamble. (Read more about that here.) Here she asked the basic question that shook my thinking about failing grades. “If a child is learning, how can they be failing?”

This is more than a question. It is a revelation. We have to move past thinking of a grade in a gradebook as immutable truth, an unswayable bedrock fact which must be reported.

images-1This article assumes you are in a situation where you are required to report a single letter grade, and perhaps a percentage, to sum up 10 weeks’ worth of effort, practice, improvement, success and failure on a multitude of social and academic skills. I’m sorry about your situation. I’m here to help.

There appear to be two philosophies among teachers when discussing grading. One camp asserts that grading is a time-consuming but relatively simple process – you set up your gradebook, assign different point totals for different types of assignments, set up weighting or assign more points to emphasize the more important work, and average it all out at the end of the quarter. The other camp suggests that grading is a laborious and challenging activity, where you try to find ways for students who are improving to demonstrate that growth without becoming discouraged or complacent, and the rules seem arbitrary so you change them relatively often to try and better match the growth you see in your students.

It is a fair bet that those of you who read this blog are not in the “grading is easy” camp.

I am not here to convince you that it is, though my message is simple: The best thing you can accomplish with a grade is to keep a student invested in her education. But how?

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Let’s Meet! (Good Books: Meeting Wise)

Let’s meet.

Few sentences carry so much uncertainty in the workplace. There are many unknowns in this invitation. Questions spring to mind. Why? For how long? When? And frequently, there are deep, unasked questions, like Will it be worth my time? Magazines like Forbes and Harvard Business Review frequently feature articles on improving meetings, maximizing meetings, shortening meetings, or avoiding meetings altogether. These topics are nearly guaranteed to drive readers to the site.

Meetings are not all bad, but we all have been in bad meetings. So our experience is tainted, and we are understandably wary. Even folks who understand that a lot can get accomplished at a meeting have to offer incentives and promises to get people to show up at all.

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