Decisions, Decisions … Determining How to Decide

“I just really want my Team Leaders to decide and tell me what to do.”

Evan’s statement hit me like a ton of bricks.  He had just asked me a question about fee payment and student participation in field experiences. Instead of answering, I had turned his question back on him, asking for his opinion on the issue.

His response felt so familiar, except this time I was on the other end of the exchange.  His words reminded me eerily of my own statement to Jack many years ago in a similar situation, “Please just tell me what to do, and I will go do it.”

Evan didn’t want to give input.  He wanted to be provided with a clear directive.  I had hesitated in my response, thinking that I needed to gather information and take peoples’ opinions into account.

No, I didn’t.  This wasn’t a complex issue.  It was a bit tricky because our past practice didn’t match our stated policy, but we had a policy.  I could issue a directive, and, as Evan had gently noted, that was my job.

So, I did what he asked. I made a decision aligned with our policy and shared it with all members of the team.  Done.  Handled.

But when it rains, it pours, and within a week of this exchange I found myself in a second, very similar decision-making situation.

This time, I was separately approached by both the art teacher and the agricultural education teacher asking for assistance with management of my students during their classes.  I readily provided suggestions, but with their large class sizes, I knew that what they really needed was a second set of hands.  Because I lead a team that includes a paraprofessional, I was in a position to offer this help.

The quickest and easiest solution was to respond to these requests for help by offering the use of Minet, our paraprofessional, during these two classes; however, I was concerned.  There are a lot of other specialist teachers in our building who also work with my students.  Were they having similar challenges?  Should I solve the problem that was right in front of me, or should I dig deeper to see what else might be out there?  I was worried that there were teachers who were similarly frustrated, but who had not thought to ask for support.

In addition, while I serve as the team leader, there are seven teachers who are impacted by the use of our paraprofessional.  To assign her to work in another classroom meant a loss of her support for these teachers during their planning time.  Should I involve these teachers in the decision? Did I need to gather their input before moving forward?

A brief conversation with Jack helped me to conceptualize what I needed to do.

Really this issue involved two decisions:

  • Assigning Minet to support elective classes during our team planning time
  • Building a schedule to best support these elective classes

For the first, I decided that, like in the fees and field experiences situation, I did not need input from my team before offering up the assistance of our paraprofessional in elective classes.  The primary function of any school staff person is to support students.

I felt confident that assigning our paraprofessional to help support behavioral stabilization of our students was the right decision, even though it would result in the teachers on my team losing some assistance.  In addition, it was aligned with building policy and past practice.  While gathering input from the team could serve to reinforce and garner support for my thinking, it also could lead to unnecessary debate, and it would certainly cost everyone precious time. This seemed like a needless muddying of the waters, so I made this decision unilaterally.

However, in looking at how to build a schedule to allow Minet to best support elective classrooms I felt like I made a nearly opposite decision.  Rather than cleanly deciding, I sent the issue back to the specialist team, and I asked them to guide me in how to best assign the use of this support. In this case, I explicitly asked for input and debate when I had intentionally chosen not to do this exact thing with my team just moments before.

In a single situation, I was implying that team input both mattered and didn’t matter. On the one hand, with my team, I was operating in alignment with my frequently stated concern, “Don’t make us debate it among ourselves,” while, simultaneously, I was asking the specialist team to do exactly that, to debate it among themselves.

I felt strongly that in each circumstance the decision I made was the correct one. But why? What made the difference?

I was certain that is all made sense somehow, and yet it also seemed to make no sense at all.

I was reminded of a conversation on social media in response to my recent post exploring leadership. The discussion was really between Jack and his former principal and mentor, Bob Suess, but since it was conducted on my Facebook page, I was privy to it.

Bob, in his wisdom, said this, “A leadership model that informs leaders of the correct approach to every possible issue in every possible situation … doesn’t and never will exist.” While I know the inherent truth in this statement, I found it to be both frustrating and relieving, in equal measure.

If the leadership answer key doesn’t exist, then I can stop spending so much energy searching for it; however if it doesn’t exist then I will also remain eternally unsure relative to what to do when.

But Bob didn’t leave me hanging, he also said this, “With all the variables, one might recommend that, given a+b+c+ . . +h, one should most likely choose approach or strategy m, r, or z, but leadership cannot be reduced to a mathematical formula. Leaders must always draw upon their own professional and personal knowledge, observations, and understanding to select the approach the best fits that particular situation.”

I know that what he wanted me to take away from this statement is that every situation is unique and there is never a singular right answer that fits every instance. But he also threw me a lifeline in referencing that while there may not be a formula, there may be patterns, and a series of most-likely, best-fit options.

So I went back and examined the leadership decisions I had recently made and explored my own thinking relative to each.

I was able to make a unilateral decision regarding the fee payment-field experience issue because we had a policy. I found my written record of this policy in our minutes, and I acted in accordance with it. It wasn’t the warmest, fuzziest feel-good response to the issue, but it was clear and clean. Why would I waste people’s time gathering input, when we had already established policy?

Similarly, I was able to offer the use of our paraprofessional without collecting input from the team because the decision had a clear answer that aligned with our building value of putting the needs of students first, and we had implemented a similar procedure in the past.

I asked myself why I didn’t feel the same level of clarity about simply assigning our paraprofessional to the teachers who had asked for assistance. I realized that it was because I felt like I didn’t have all the information. There were potential missing pieces related to what may have been unspoken needs from other teachers in the building.  This is why I sent it back to the specialist team for further review.

Based on this self-reflection, I began constructing a series of questions to ask myself when working toward a decision.

  • Do I have all the necessary information?
  • Do I have the authority to make the decision?
  • Is my proposed solution aligned with institutional values and practices?
  • Is my proposed solution a clear, best solution?

I threaded this mental exploration together with information from Conversational Capacity and A Failure of Nerve, (which Jack and I have written about previously here and here) and ultimately, I developed this flowchart, which I have dubbed a Decision-Making Tree.

Decision-Making Flowchart. Click to enlarge.

Decision making is hard.  There are often many variables and a variety of solutions, each with a separate set of pros and cons.

While, I am aware that any tool like this runs the risk of making the complex task of decision-making seem like a simplistic process, I also am a strong believer in clear processes.  The more frequently we can use process and procedure to guide us, the more efficient we will be in our work and the less often we will be caught up in personalized conflict.

In addition, a clear process can help propel us to action.  It can take courage to pull the trigger on making a decision.  It’s always easier to have someone else do this for us – after all, then we cannot be held solely accountable for the outcome of the decision.  It often feels better to decide by majority vote or by consensus because that creates shared responsibility, but this does not always yield a better result. In light of this, leaders are charged with making clear, executive decisions when appropriate.

On the flowchart, if the answers to all the questions in the left-column are “yes,” then the leader is in a position to unilaterally go ahead and make a decision. Doing so may feel uncomfortable, or even downright scary, but ultimately this saves everyone in the institution both time and potential discord.

These types of unilateral decisions also create a kind of psychological safety in an institution, as they lend clarity to responsibilities and expectations, and indicate what the non-negotiables are. In education, we often talk about the importance of establishing boundaries for children.  This is no less true for adults. We all need to clearly understand what is expected of us and what the procedures and values of the organization are.

Similarly, it is important to share expectations around how a decision will be made.  Will it be made unilaterally by a leader informed by input from others?  Will it be made by a vote from a decision-making body?  Does it require consensus from an entire group?  In Conversational Capacity, Craig Weber discusses the importance of knowing this prior to beginning discussion on an issue.

Regardless of how the decision will ultimately be made, it is often, although not always, necessary to gather input from a variety of sources. Weber reinforces the importance of engaging in challenging conversations through the implementation of both curiosity (actively asking questions about potential opposing views) and candor (clearly and directly stating thoughts and concerns).

I, like many others, am prone to focus exclusively on the merits of my own proposed solutions and neglect to intentionally seek out the thoughts of those in opposition.  Having a piece built into the flowchart that focuses on requesting feedback from those likely to be opposed, as well as those likely to be in agreement, serves as an important reminder for me to take this step when necessary, even if it yields discomfort in the discussion.

If Weber’s contribution to the flowchart is the importance of hearing all relevant arguments.  Friedman’s is in the potential perils of consensus. In A Failure of Nerve, Friedman expresses concerns about consensus weakening the value systems of institutions by requiring compromise.  His argument is that the process of seeking consensus requires the finding of a middle ground. This necessarily pulls people away from the more powerful higher ground, and allows those misaligned with institutional values to control the conversation.  Friedman calls this “sandbagging.”

Consensus can certainly be a powerful decision-making tool; however, in light of Friedman’s arguments, I suggest that consensus be used infrequently and only for issues that address cultural shifts for the institution as a whole.  If a leader is seeking consensus because it feels good and avoids a conflictual outcome, this is likely not a powerful enough reason to implement this strategy.

Weber expresses concerns about the potential perils of consensus-seeking as well: “Remember, balanced dialogue is not about talking until everyone on the team reaches agreement; it’s about helping the person making the decision make the most informed and effective choice possible. … Once you have enough information on the table to help the decision maker make an informed choice, move on to the next issue.” (172-173)

Regardless of how a decision is made, once it is determined, it needs to be implemented.  But be prepared.  It is nearly guaranteed that a decision, once made, will be questioned by those it impacts. Perhaps this questioning and challenge is part of the human condition. While it is true that not all decisions are good ones, this cannot be determined until a period of implementation has occurred.

For this reason, Jack asked me to embed a stop sign in the flowchart.  (He won’t admit it, but I think it’s there for me.  I have a propensity to question every decision, and to actively seek flaws in any plan. I’m certain that I challenge him far more than he appreciates.) Jack wanted this symbol to serve as a reminder of firmness of intent – a resistance to wavering under challenge.

In thinking about my own tendencies, I considered what message I need to hear that would be resolute against weakening resolve, but would also honor my voice. I identified three important components to an effective response to challenge:

  • A clear articulation of the decision
  • A summary of the most important rationales leading to the decision
  • An indication that the decision could be revisited after a given time if it proved to be problematic

Decision making is often both difficult and complicated.  And yet leaders are required to make myriad decisions every day.  While I know that Bob is correct in saying that there is no answer key and there is no singular right way, having tools to guide us can make things simpler.

In some ways, perhaps Bob and I are saying much the same thing. In his closing remarks, he noted that ultimately a leader must, “move the institution and its members in the right direction, day by day, week by week, month by month, and year by year. Only by looking back over a longer period of time does one ever fully appreciate the distance travelled. I always liked the analogy of the organizational leader as the individual walking next to an elephant and guiding its direction by gently tapping it with a stick.”

This sounds very much like what Jack calls, “playing The Long Game” – gradually getting that institutional elephant to move in the direction one wants it to go. I, too, am invested in shepherding the elephant, but I’m near certain that it will move more quickly, and with less duress, if there is a well-defined path, and if the guiding prods are clear and consistent.

There may be no answer key, but there are some answers, and there are strategies to support these responses.  Examining how to make decisions under what type of conditions can make the monumental task of decision making easier.

“That Thing Where You Tell Us What We’re Good At”

At my Kenyon College commencement address, Lamar Alexander, the Secretary of Education under George H. W. Bush, quoted Alex Haley: “Find the good, and praise it.” At the time, it meant little to me. Although it is the only thing I remember from the entire speech, I have no idea why I remember it. I was not impressed by having Mr. Alexander as our speaker — he simply represented conservative politics to me. I was not excited about his role as Education Secretary, since I was definitely not going to become a teacher. Additionally, I was not a person who was naturally drawn to seeing the positive in things, so I didn’t think this phrase was even particularly applicable to me.

Except somehow it was. “Find the good and praise it.” I still remember it after all these years, and there is little that has impacted my teaching more. It seems like such a simple practice, and yet it is not nearly as easy as it sounds.

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The 7 Gateways: The Search for Meaning and Purpose

At many schools, the last day of the school year tends to be kind of a wasted day – a day spent packing up boxes, watching a video, or talking about summer plans.  Attendance is often sparse as many students chose to begin their summer vacation a day early.

In Gamble’s middle school classrooms, however, the last day of school serves as both our fourth quarter cycle wrap-ups and our wrap-up for the year as a whole.  Rarely are students absent.

Last year, on the last day of school, my students wrapped up our “Change” cycle with a school-wide carnival fundraiser.  You can read about it here.  While the carnival was truly an amazing experience, holding it on the last day of school made me a bit worried.

Would we be able to clean up everything in time to hold our traditional end of the year ceremony?  Would we be able to capture students’ attention after such a high-energy experience?  Would we, as teachers, be able to shift the tone and focus of the day after the exhaustion of managing a carnival for several hours?  After all the fun and excitement, would students even be interested in sitting down for a closing circle?

As usual, I shouldn’t have worried.

Many students approached me throughout the day and asked questions like, “Are we going to have time for a closing?” “We are going to end in circle, right?” and “We’re not just going to dismiss from the carnival, are we?”

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Student-Led Conferences

Originally published February 8th, 2016.

-by Krista Taylor

Montessori philosophy uses the “Golden Triangle” to represent the strength and importance of the relationship between teachers, students, and parents, but Gamble, like many other urban schools, struggles with lower levels of parent involvement than we’d like.

It is important to remember that many parents experience anxiety about involvement in their child’s school. This may be because of negative school experiences they had themselves, worries that either their child or their parenting skills will be critiqued, or concerns about their ability to understand the academic instruction that is being provided.

I didn’t fully understand the depth of this tension until I attended my first parent-teacher conference in the role of a parent. Despite the many times I had sat on the teacher side of the table, and regardless that my child was doing well, and I understood what the conversation was going to be about, I was nervous.

What exactly would the teacher say about my child?

If my child is experiencing challenges, how will that reflect on me?

How can I both make a good impression and serve as an advocate for my child?

As a teacher, there are strategies to alleviate some of this discomfort, which then in turn, allows the parent or guardian to engage fully with school staff to support the academic and developmental growth of the child.

Proactive Conference Strategies

  • Begin each interaction with something positive about the child
  • Assume that the parent or guardian is doing the best that they can; however do not assume that they already know how to address concerns.
  • Do not label a child; rather describe the behavior you have observed
  • Open the door to further communication
  • Remember that you are teaching other people’s children; that every student you serve is someone’s child, and they have chosen to share this gift with you.

All schools hold parent-teacher conference nights. In Montessori programs, these look different. Our conferences are Student-Led Conferences, so called because the student leads the meeting. It is the student whose performance is being discussed; therefore the student is in charge of the conversation.

At Gamble, we require all students to hold these conferences at least once, and often twice, a year. This is part of the school contract that our students and parents sign upon enrollment. To manage this, we hold two conference nights each quarter, rather than the required one. Since students lead the conference, multiple conferences happen simultaneously, with teachers checking in at each table to provide information and clarification.

Templates guide students in running the conference. The templates vary according to program, teacher, and grade level, but generally include the following:

  • how to formally introduce your parents and teachers
  • preparing materials for presentation
  • identifying strengths
  • noting concerns
  • setting explicit goals for moving forward.

This process allows the child to self-report on how things are going at school, and to take responsibility both for what is going well, and for what is not. Additionally, when information is shared together, and everyone hears the same message at the same time, it creates a sense of collaboration between the student, the parent, and the teacher – strengthening that “Golden Triangle.”

It is yet another component of “what we do here,” and another way to develop a school culture of belonging. This is illustrated by the conference we had with Deon and his mother last spring.

Deon had been highly disruptive in the classroom – he had more than 40 logged disciplinary offenses for the year. This was a difficult conference to hold; it was challenging to find anything positive to say. It could easily have turned into a conflict, but because of the way we conduct conferences, the outcome was one of unified support. Deon’s mother ended our meeting with a request for a group hug, and with these powerful words, “We are all on the same team – Team Deon.”

Parents can be a teacher’s greatest allies. Every interaction a teacher has with students’ parents or guardians can serve as an opportunity to strengthen the relationship, even if the conversation is a difficult one.   Conference nights can be powerful for all parties involved; never miss an opportunity to connect with a child’s family, to be a member of that child’s “team.”

 

Neuroscience – Or How Teachers Become Tigers

This post was originally published in March of 2016.  

-by Krista Taylor

Saber-Tooth-TigerIt’s first bell Monday morning, and one of my students seems to have forgotten the procedures. Typically students enter my classroom, quickly settle, and begin working on the posted assignment, but on this day, Jason was out of his seat talking loudly with a peer.

“Jason, please have a seat and get started on the warm-up.”

“WHY YOU ALWAYS GOT SOMETHIN’ TO SAY TO ME?!?!”

Whoa. What just happened? I thought I was issuing a firm but respectful redirection, but Jason’s brain just perceived me as a saber-toothed tiger in the wilderness.

Humans are remarkable specimens of evolution. While our highly developed, pre-frontal cortex is uniquely human, our brains also retain the vestigial remains of our evolutionary ancestors, which have helped us to survive as a species.

Screen Shot 2016-02-21 at 8.46.21 PM

We are necessarily pre-disposed to scan our environment for threats – in essence, to seek out problems. This not only causes us to focus on the negative, it also requires us to determine whether to address concerns through the rational thought of the pre-frontal cortex, or through the “flight-or-fight” response of the reptilian brain. This determination is the job of the amygdala.

The problem is that the amygdala cannot always differentiate between imminent threats to life and limb — like a saber-toothed tiger, and modern day streScreen Shot 2016-02-21 at 8.46.38 PMssors — like tight deadlines, traffic jams, or teacher redirection. A stressed brain is flooded with chemicals in order to be physiologically and psychologically prepared for “fight or flight.”

People experiencing chronic stress have essentially had their brains hijacked. The increase in stress essentially places the brain on high-alert, causing it to potentially over-react to every concern. (Learn more here)

Unfortunately, chronic stress is far too common for many students in urban school settings. As educators, we must keep in mind that some of our students don’t know where they’re going to sleep that night, or how they are getting their next me#5al. They may rarely get enough rest due to caring for younger siblings, or simply being afraid to go to sleep at night. They may experience anxiety about not having appropriate school supplies, or the “right” clothes to wear. We often never know what it takes for our students to show up at school each day.

It is little wonder that chronically stressed children may respond to a simple redirection by shutting down or becoming disrespectful, disruptive, or even aggressive.  Their brains are flooded with stress hormones, which cause the unwitting teacher to suddenly become the saber-toothed tiger in the forest.

However, there are few situations in our modern-world where fleeing a situation, or responding to it with aggression, is in our best interest. Calming the amygdala is critical to the brain’s ability to resume executive functioning. A relaxed amygdala directs information to the pre-frontal cortex, so we can think clearly and make good decisions. This is true for adults and students alike. A calm classroom environment is essential for pre-disposing the brain for learning. The suggestions below can be helpful for establishing a classroom climate, which helps mitigate the impact of a stressed-out brain.

  • Be clear and explicit in what you want students to do
  • Use positive framing to correct behavior
  • Depersonalize correction, using anonymous, group correction wherever possible
  • Keep individual correction private
  • Regularly provide precise praise
    • Praise releases dopamine which improves learning and memory; conversely, criticism makes it harder to focus and learn
    • Use DLP – Describe what the student did, Label the action (helpful, generous, patient, industrious, etc), then provide Praise
    • Repeated praise reinforces positive behavior by strengthening neural pathways (In this same way, repeated criticism reinforces negative behavior)
  • Teach optimism, and provide regular opportunities to help students note what is going well
  • Provide instruction in mindfulness strategies
    • Taking a few deep breaths
    • Mental counting
    • Focusing on an image or a meaningful phrase
    • Practicing meditation
  • Don’t take student misbehavior personally; this will help you to stay calm and objective

These techniques help students to get their brains in the best possible state for learning to occur. Without them, all the time and energy a teacher spends crafting beautiful lesson plans may be wasted – no one can learn when there is a perceived saber-toothed tiger in the classroom!

How to Lead: More Questions Than Answers

When I first became a parent, I had so many questions and so much self-doubt.  Every decision seemed so important and so fraught with risk.  What exactly should I be doing when, and why?  So like any good student, I went looking for the definitive text book on parenting.

There is an overwhelming plethora of information out there.  Every bookstore seems to have an entire section devoted exclusively to books on how to parent.

“How exciting!” I initially thought. “The answers are in these books; I just have to read them — all of them.”

It did not take long to discover that while there were what some would call “answers” to be found in these books, these often directly conflicted with one another.

“Feed your baby on demand” vs. “Acclimate your baby to a feeding schedule.”

“Sleep with your baby” vs. “Never, ever sleep with your baby.”

“Practice ‘baby-wearing’” vs. “Put your baby down, so he gets used to entertaining himself.”

“Pick up a crying baby” vs. “Let your baby ‘cry it out.’”

The list goes on and on.  My quest for the “Baby Care Answer Key” proved to be both endlessly frustrating and futile.  It took me ten months to finally give up on finding it.  By then I was exhausted, but I settled on the following advice.

  • Listen to your baby
  • Trust your judgement
  • You know more than you think you do

Not a very precise set of guidelines, but my children are currently ages 17 and 13, and so far, it doesn’t appear that I have ruined them for life.  Can we agree that counts as some semblance of success?

Thankfully, I no longer have the raising of babies to worry about.  However, throughout my career as an educator, I have found myself consistently drawn toward leadership.  And when I reflect on my development as a leader, and how I have approached this growth, it eerily resembles what becoming a parent felt like.

As a team leader, I feel responsible for the success and health of my team in much the same way that I felt about raising my children.  And I feel the weight and worry of potential mistakes in much the same way as well.

Every decision seems so important and so fraught with risk.  What exactly should I be doing when, and why?  So like any good student, I have been looking for the definitive text book on leadership.

There is an overwhelming plethora of information out there.  Every bookstore seems to have an entire section devoted exclusively to books on how to lead.

“How exciting!” I initially thought. “The answers are in these books; I just have to read them — all of them.”

But, of course, just like books on parenting, books on leadership all seem to have different, and sometimes conflicting, advice.

Should leaders strive to hear all voices and work toward consensus, or identify clear goals and push others to achieve them?

Does effective team building happen through activities that help people like and trust one another, or through the struggle and conflict of putting challenging ideas on the table?

Do institutions function best when they are run as top-down or bottom-up?

The answer to all of these questions appears to be, “yes,” … depending on who you ask.

I have read many books about leadership, and each one seems to have its own take on the subject, leaving me with no clear answers.  However, these three books stand out as being the most influential for me.

  • Daring Greatly by Brené Brown
  • Conversational Capacity by Craig Weber
  • A Failure of Nerve by Edwin H. Friedman

They are presented here in the order in which I read them.  This is notable, as this mirrors the level of personal challenge that I found within them.

Brené Brown’s work was the most accessible for me, as in many ways she “speaks my language.”  Craig Weber pushed me to deeper self-reflection and to identifying my growth edge. Edwin Friedman challenged seemingly everything that I thought I knew to be true about good leadership, and in some ways turned it upside down.

It is not possible to fully explore the depth of each of these author’s work here; however, I have attempted to capture some of the most salient points.

Daring Greatly

In Daring Greatly, Brené Brown defines a leader as, “anyone who holds him- or her- self accountable for finding potential in people and processes.” (185) She indicates that this potential should be channeled into cultivating positive change, or what she dubs, “Minding the Gap.” She defines this as working toward reducing the difference between the Aspirational Values of an institution – those values that we espouse and that represent our best intentions – and the Practiced Values of an institution – how we actually think, behave, and feel.

Brown recognizes that working toward this alignment is a challenging, and potentially uncomfortable, task.  She notes that true leadership is scarce because being uncomfortable is a job requirement of the role.  She writes, “If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader.” (211)

Fortunately, although the work may be uncomfortable, Brown provides some insights into how to support teams in the challenges of growth and learning.  She describes this as an inherently vulnerable process, as to learn and grow, one must be willing to risk failure.  She also examines the critical role of constructive feedback, noting that people are “desperate” for feedback that inspires growth and engagement. (198)

Accepting feedback, growing, learning, and changing are all risky business.  In order for people to be willing to take on these risks, they must be supported by healthy organizations.

Brown describes healthy organizational cultures as places where:

  • Empathy is a valued asset
  • Accountability is an expectation rather than an exception
  • The need for belonging is not used as leverage and social control

In the absence of this type of safe space, people will disengage in order to protect themselves – they will stop showing up, stop contributing, and stop caring.  This disengagement is a form of institutional crisis.  To support leaders in avoiding this scenario, Brown provides this “Leadership Manifesto” for guidance.

click image to enlarge

Conversational Capacity

In Conversational Capacity,  (which I’ve written about previously here) Craig Weber agrees with Brown’s assertion that leadership requires discomfort.  He, too, focuses on the importance of managing the human side of teams, but he defines the most critical aspect of this as the development of what he calls conversational capacity.  He defines this as “the ability to have open, balanced, nondefensive dialogue about tough subjects and in challenging circumstances.” (15)

From his perspective, a healthy institutional culture “embraces productive conflict and a willingness to disagree, publicly and rigorously,” and is “strong enough to withstand clashing viewpoints and challenging questions.” (19)  Weber asserts that it is only through the intentional cultivation of conversational capacity that this can occur, and it is the leader’s responsibility to develop this within the team.

Weber identifies a continuum of responses to challenges, such that minimizing (or low candor) behaviors exist at one end of this spectrum while winning (or low curiosity) behaviors exist at the other.  He indicates that the way to develop conversational capacity, or work toward the “sweet spot” found in the center of the continuum, is to work against one’s natural tendency to “minimize” or to “win” in the face of challenging issues.

He notes that when conversational capacity is not well-developed:

  • We remain silent when we should speak up
  • We argue when we should cooperate
  • We downplay our concerns when we should blurt them out (27)

Like Brown, Weber notes that in the absence of conversational capacity, we are risking institutional crisis.

To examine the various ways this crisis can appear, Jack synthesized Weber’s “sweet spot” continuum with the related Heat-Light balance described in Meeting Wise  by Boudett and City (which Jack has previously written about here).

Jack created this graphic which examines the ways in which being unbalanced relative to minimizing, winning, heat, and chill can lead to passive-aggression, direct aggression, sabotage, and shut down – each of which are damaging to institutions and pull teams out of the “sweet spot” or the “light” in which effective and positive change can occur.

click image to enlarge

A Failure of Nerve

Although both Brown and Weber note the importance of leadership for the health of an institution, neither writes in as strong language about this as Friedman does in A Failure of Nerve (which Jack has previously written about here.)

Friedman asserts that when institutions are not functioning well, it is always due to a failure of nerve among its leaders.(2) He describes this “nerve” as self-differentiation –  or having clarity about one’s own goals, as demonstrated through a focus on strength rather than pathology, challenge rather than comfort, and taking definitive stands rather than seeking consensus.

He boldly claims that leaders must not be “peace-mongers,” who attempt to “regulate their institutions through love, insight, role-modeling, inculcation of values, and striving for consensus.”(12)  He states that working toward consensus leads to sandbagging and sabotage by team members who are not aligned with the leader’s identified goals.

In accordance with this, he suggests that the way to change institutions is to work with the motivated members of that institution rather than focusing on the recalcitrant members.  He indicates that by orienting one’s focus toward those who are not in alignment with the institution’s mission and goals, and attempting to get them on board through seeking compromise and consensus, the institution itself becomes weaker.

Friedman suggests that the way to strength is to consistently engage members of an institutional community who operate in alignment with the institution’s mission and goals. By shifting to a focus on strength, rather than weakness, recalcitrant members who want to remain a part of the institution have to adapt to the established community, rather than requiring the institution to adjust to the expectations of the recalcitrant members.

Friedman believes that a lack of self-differentiation among leadership, or in other words confusion around the goals, culture, and expectations of an institution, leads to systemic anxiety.  And that this anxiety causes reactivity – both in terms of intense emotionality and dogged passivity – among its members.

Counter to the common understanding of job stress, Friedman believes that it is not unrelieved hard work that is the root cause of burnout, but rather it is chronic, systemic anxiety that is to blame.

Once again, he identifies self-differentiation of leadership as the antidote for chronic anxiety.  He calls on leaders to be both present and non-anxious relative to the challenges of their institutions.  Noting that while it is easy to be non-present and non-anxious, or conversely, present and anxious, in the face of difficulty, he instead prescribes that leaders become “transformers,” who allow the current of adversity to run through them without getting zapped.  They reduce the anxiety of the institution by the nature of their own presence, by their self-differentiation, as defined above.

Friedman explores leadership through a lens that at first glance seems different from anyone else.  However, like Weber, he identifies continuums and the need to find the center between the extremes, and like Brown, he focuses on the importance of establishing a safe, institutional space, which he defines as one that is resistant to anxiety.

Friedman prescribes perhaps the most difficult solution, indicating that self-differentiation is demonstrated through finding the balance between these ten indicators or “tensions” during times of institutional crisis.

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Synthesis

Each of the above texts focuses on the inherent challenges of leadership and the difficulty of leading well.  Each delineates the risks to an institution in the absence of effective leadership.  Each indicates that the difference between success and failure lies in the hands of an institution’s leaders.  That is a heavy responsibility to bear.

Brown charges leaders with gently guiding others to “dare greatly.” Weber challenges leaders to work to build “conversational capacity” in themselves and others.  And Friedman insists that leaders tackle the difficulty of “self-differentiation.”

While none of these books provided me with the clear, definitive, and, dare I say, easy, answers that I have been seeking, each elucidates pitfalls of leadership and provides suggested remedies.  Each has informed the way in which I lead.

Like in parenting, I have come to the devastating conclusion that there are no simple solutions, and that there’s no singular right way.

Like in parenting, I’ve come to believe that the following is true:

  • Listen to your team (Weber)
  • Trust your judgement (Friedman)
  • You know more than you think you do (Brown)

So based on that, this summer I spent some time constructing my own model of what I believe to be the fundamental components of good leadership. In my model, each of the bottom layers serves as the foundation for the ones above it, and each is a prerequisite for the success of the subsequent layers.

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I’d like to assert that if these six components are implemented with fidelity, leadership will be easy and all will be well within an institution.  Unfortunately, I don’t think that’s the case.

As Jack frequently reminds me, “We work with people, and people are messy.”  Every team has its own unique set of strengths, challenges, and needs.  Every situation is different, and requires a unique response.  Although I desperately long for the formula that says, “If x happens, then do y,” and to have that formula elicit a successful outcome every time, this is a utopian ideal that is not rooted in reality.

Leadership is hard, and I have become convinced that it is more about process than it is about product.  So I will continue reading books, asking question, mulling things over, and muddling through the messy morass of team development and institutional health.  Currently, I have more questions than answers; perhaps someday, the angel of experience will bless me with more answers than questions.

 

 

 

You Never Know Where You Will Find Angels

This post was originally published on 9/19/16; however it reflects the commonality of our fall camp experience each year.  This year our camping trip takes place the weeks of 8/28 and 9/5.  In order for every student to participate, we are actively seeking donations for student scholarships.  If you are interested in helping, please contact me at taylokr@cps-k12.org

 

We say that the best learning is experiential. We say that it’s critical to take students out of the classroom, so they can truly understand the implications of the work.

What if I told you that this was true for teachers as well?

Fall camp is always remarkable, and I have written about it previously.  Each year, this camping experience provides many stories about witnessing the best in our students, and somehow the themes of these stories are always the same – inclusivity, belonging, helpfulness, kindness, generosity, challenge, perseverance, and leadership. While these are things that are difficult to teach in the classroom, they are lessons that seem to occur spontaneously at camp.

I knew this already. I knew that camp inspires students to rise to challenges. I knew that camp provides teachers with the opportunity to witness strengths in students that don’t appear in the classroom. But, for the first time this year, camp opened my eyes to something new. This year, camp taught me about poverty.

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Back to School: The Prepared Environment

“It’s the most wonderful time of the year …”

If, when you hear this you begin singing, “with the kids jingle belling and everyone telling you be of good cheer,” then you are not a teacher.

Staples has ruined this traditional Christmas carol for teachers forever.  I can nearly guarantee that every teacher hears the next line as “They’re going back!”

Back to School that is.

Ahhh, back to school.  A time of year fraught with emotion for students and teachers alike.  Here in Ohio, the back to school advertising frenzy begins on July 5th.  Yes, July 5th – the day after Independence Day.

We’re not even quite halfway through summer vacation when we are told to start gearing up for the return to school.

This is particularly cruel as I’m not sure a teacher exists who doesn’t experience back to school nightmares.  These are quintessential anxiety dreams that generally involve being late to class or unprepared – no lesson plan, no attendance list, no materials, etc.  In the really terrifying versions of these nightmares, the teacher is also naked – talk about waking up in a cold sweat!

Back to School is such a tumultuous time of year.  Although many decades have transpired since the long summer days of my childhood, they still evoke powerful memories, and when I think of the end of summer, the loss I feel is reminiscent of those summers:

Long afternoons that melted into evenings where it stayed light until 9:30 — which was about when our parents started calling us to come inside,

Carefree summer days when we held contests to see who could stand barefoot on the hot asphalt the longest,

Evenings spent catching lightning bugs in a jar that we kept by our bedsides overnight,

Even the air was redolent with exuberance —  full of the sounds of cicadas by day and crickets by night.

This romanticization is perhaps equaled only by my powerful memories of the first days of school each fall:

The smell of fresh floor wax that seems to be the same in school buildings everywhere,

The anxiety and excitement of meeting a new teacher and entering a new classroom,

The thrill of a full set of brand-new school supplies,

The joy of seeing your name carefully written on a sticker on your desk, perhaps accompanied by a number line whose ends had not yet started to curl up.

That classroom was waiting for you.  Waiting expectantly full of optimism and hope of a new beginning, a fresh start.

It was these nostalgic first day of school images that flashed through my mind when, this summer, I came across these words written on a Facebook page of a teacher group I belong to:

“Has anyone done ‘work to rule’ at the start of school?  I’m the VP of our union.  Need ideas to motivate elementary teachers to not set up classrooms before school starts.  Looking for ideas of how to survive the first day in boxes, success stories or ways to start school with a blank slate.”

“Work to rule,” meaning only do what is explicitly stated in the contract – nothing more.

“Work to rule,” meaning that if you aren’t directly paid for time spent setting up your classroom, then don’t set it up.

I have always been a fiercely proud union member.  I believe in the importance of unions, and have served in various union roles throughout my career.  But this statement left me feeling sad and embarrassed and disappointed all at once.

To be fair, the person who posted this does not belong to my local union and doesn’t even live in my state.  I know that there are teachers elsewhere who are struggling with low wages and excessive requirements that are far beyond anything that I have ever had to deal with.  I am slow to judge because there may be extenuating circumstances, of which I am unaware, that require such drastic action.

What bothered me perhaps more than the post itself was that within just a few hours, this statement had 141 comments from teachers all around the country, most of which were supportive of this strategy.

I simply can’t get past my mental image of the children who walk into a classroom that hasn’t been prepared.  A classroom where materials are still in boxes.  A classroom that is simply not ready for the students’ arrival.

A classroom like that cannot possibly evoke the expectant hope and optimism that I remember so vividly from my own days as a student.

Not only does this lack of a prepared environment do the students a disservice, it does a terrible disservice to the teacher of that classroom as well, for an unstructured, unwelcoming start of the school year bodes ill for the months that follow.

Starting the school year off on the right foot is critically important, and having a well-prepared classroom environment is a major contributing factor for this.  Every classroom is unique in how it is set up, and there are many right ways.  Each teacher spends countless hours getting it just the way he or she wants it, with every item carefully in place prior to the ringing of that bell that marks the initiation of a new school year.

There is reason to believe that this intentional and thoughtful classroom design has significant benefits.  A recent study funded by the Engineering and Physical Sciences Research Council found that 16% of the positive or negative variations in student learning outcomes could be attributed to the physical characteristics of the classroom.[1]  Of this, 25% of these achievement differences were attributed to individualization and flexibility in the environment, and another 25% was linked to an appropriate level of stimulation (complexity and color) in the classroom.[2]  This is good news as these are elements of the classroom that are completely within a teacher’s control.

The results of this study indicate that students learn better in classrooms where there are a variety of available learning spaces and where student influence is observable through displays of work and student-created decorative elements.[3]

Additionally visual stimulation should be neither too high nor too low.  Décor should be limited to approximately 50-75% of wall space.  Calming background colors with the use of complementary or bright colors as accents was found to be most effective.[4]

Creating a classroom best-designed for learning is a relatively simple and effective way to make teaching a little bit easier.  The short-term investment of time, effort, and money has long-term gains.

Whether your school year is yet to begin or whether you have already done most of the heavy lifting of classroom preparation, it is important to examine the design of your classroom to ensure that it best meets your needs and those of your students.

And, yes, I know that for many of us our rooms are overcrowded, our furnishings shoddy, and the extra touches that create a welcoming atmosphere typically must be paid for out of our own pockets.

Is this fair?  No, of course not.  But it is the reality for many, perhaps most, of us.  Consider the number of hours each day that you and your students will spend in your classroom.  Generally, this amounts to about 50% of one’s waking hours.  Making that space more pleasant is worth it for all parties involved.

As part of my research for this post, I perused the book What’s in Your Space:  5 Steps for Better School and Classroom Design.  It’s a drool-worthy book – sharing images of a high-end, high-tech, student-centered new construction.

The pictures in that book look nothing like what exists in most school buildings.

As a result, I initially set the book aside as an impossible ideal, but then I returned to it, turning directly to the section titled, “Find Ways to Make This Shift Even When Budgets are Tight.”

I found this important message, “Only a handful of schools in the world have an unlimited budget with which to redesign learning space.  Educators with small budgets can begin with one corner of a classroom.”[5]

Consider your classroom.  Which corner do you want to start with?

Spend some time mentally re-visiting how last year went.  Is there an area in your room that felt congested?  Or cluttered?  A space in which students tended to be off-task or at loose ends?  Or perhaps an area that students intentionally sought out for silent work or regrouping that you would like to make more inviting.

Begin with one of these spaces.

Consider adding lamps, plants, a rug, or different seating options.  If routines or procedures were an issue, think about what you can design to help make this more structured.

There are infinite ways to make classrooms more inviting, more comfortable, or more functional.  Here are a few of my favorites provide by teachers at Gamble Montessori to help you get the creative juices flowing.

(Tremendous thanks to Krista Mertens, Olivia Schafer, Tori Pinciotti, and Beau Wheatley for inviting me into their classrooms at Gamble and allowing me to take photographs of their beautifully designed spaces.)

A place for everything and everything in its place

If clutter or organization is a concern in your classroom, consider purchasing simple containers and labeling them.

A student supply center. This teacher has two sets of these –each one assigned for use by 4 tables of students.

 

A simple way to provide easy access to colored pencils. A student job can be ensuring correct placement of pencils at the end of each day.

 

Materials to support classroom procedures

If you had procedures, such as tardiness protocols or classroom jobs that didn’t work so well last year, think about materials you could design that would better support and reinforce your expectations.

A structure for documenting, problem-solving, and holding students accountable for being tardy to class.

 

Classroom jobs support students in being responsible for care of the environment. Clear routines and procedures are essential for this to function well.

 

Morning meeting structures to build community and promote classroom cohesion

If you struggled to develop a positive classroom culture, you may benefit from adding a well-structured daily or weekly meeting to your routines.

A beautifully set morning meeting table includes all necessary supplies.

 

Clearly defined morning meeting leadership roles with individual clipboards for ease of use.

 

Nontraditional student work areas

If you found that students struggled with focus and engagement, consider creating student-friendly work spaces that may look very different from the standard desks and chairs.

The creation of beautiful reading nooks emphasizes the joy that can be found in reading for pleasure.

 

Here is a different type of reading corner. In both photos, notice the lighting elements.

 

Many students like the option of working on the floor as it allows them greater movement and more choices of position.

 

A standard table can easily be converted to a floor work space by removing a portion of the legs.

 

Students may discover work spaces that you had never even considered!

 

There are innumerable ways to design a beautiful and functional prepared space for student learning.  However, to do so takes significant time.  Ideally, teachers would get paid for this time; the reality is that few of us do.

So, yes, advocate for more paid time to prepare your classroom.  Advocate for professional development days to be moved to later in the year to allow for more time for classroom set up in the critical days just before the start of the year.  Advocate for getting reimbursed for the materials you have to purchase out of pocket to beautify your space.  (That $250 federal income tax credit doesn’t go very far!)

But to leave your classroom unprepared for the arrival of students on that first day is a set up for failure.  Students are already worried and anxious about the changes that lie ahead.  Quite frankly, so are most teachers.  It helps everyone to begin that pivotal day in a space that reflects readiness of the exciting journey that you and your class are about to embark upon together.

Your students are worth it.  So are you.

 

[1] Lynch, Matthew. “Study Finds That Well-Designed Classrooms Boost Student Success.” The Edvocate. May 10, 2016. Accessed August 02, 2017. http://www.theedadvocate.org/study-finds-that-well-designed-classrooms-boost-student-success/.

[2] Ibid

[3] Ibid

[4] Carter, Dwight, Gary Sebach, and Mark White.What’s In Your Space?Thousand Oaks, CA: Corwin, 2016.

 

Creating Change: Yes, We Can!

An education for a year for sixteen girls in underprivileged countries.

 My students made that happen, and they did so much more.

As teachers, we are taught to “begin with the end in mind.” When planning any unit, we are told to start with the intended learning outcomes.  Design the assessment first, and then teach students what they need to know.

But sometimes, that’s just not how it goes …

And on this occasion, if I had begun with my anticipated outcome in mind, I would have sold my students’ determination, passion, and creativity far short of what they were ultimately able to envision and achieve.

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7 Gateways: The Hunger for Joy and Delight

originally published 11/14/16; re-published with edits 7/17/17

by Krista Taylor

Jake fist-pumped the air with a gigantic smile plastered across his face, as he loudly and repeatedly declared victory. To the casual observer, this may have looked like “excessive celebration,” but our students were delighted by Jake’s jubilant behavior. Jake is a student with autism, and he had just been wildly successful at one of our most popular games.

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