How to Lead: More Questions Than Answers

When I first became a parent, I had so many questions and so much self-doubt.  Every decision seemed so important and so fraught with risk.  What exactly should I be doing when, and why?  So like any good student, I went looking for the definitive text book on parenting.

There is an overwhelming plethora of information out there.  Every bookstore seems to have an entire section devoted exclusively to books on how to parent.

“How exciting!” I initially thought. “The answers are in these books; I just have to read them — all of them.”

It did not take long to discover that while there were what some would call “answers” to be found in these books, these often directly conflicted with one another.

“Feed your baby on demand” vs. “Acclimate your baby to a feeding schedule.”

“Sleep with your baby” vs. “Never, ever sleep with your baby.”

“Practice ‘baby-wearing’” vs. “Put your baby down, so he gets used to entertaining himself.”

“Pick up a crying baby” vs. “Let your baby ‘cry it out.’”

The list goes on and on.  My quest for the “Baby Care Answer Key” proved to be both endlessly frustrating and futile.  It took me ten months to finally give up on finding it.  By then I was exhausted, but I settled on the following advice.

  • Listen to your baby
  • Trust your judgement
  • You know more than you think you do

Not a very precise set of guidelines, but my children are currently ages 17 and 13, and so far, it doesn’t appear that I have ruined them for life.  Can we agree that counts as some semblance of success?

Thankfully, I no longer have the raising of babies to worry about.  However, throughout my career as an educator, I have found myself consistently drawn toward leadership.  And when I reflect on my development as a leader, and how I have approached this growth, it eerily resembles what becoming a parent felt like.

As a team leader, I feel responsible for the success and health of my team in much the same way that I felt about raising my children.  And I feel the weight and worry of potential mistakes in much the same way as well.

Every decision seems so important and so fraught with risk.  What exactly should I be doing when, and why?  So like any good student, I have been looking for the definitive text book on leadership.

There is an overwhelming plethora of information out there.  Every bookstore seems to have an entire section devoted exclusively to books on how to lead.

“How exciting!” I initially thought. “The answers are in these books; I just have to read them — all of them.”

But, of course, just like books on parenting, books on leadership all seem to have different, and sometimes conflicting, advice.

Should leaders strive to hear all voices and work toward consensus, or identify clear goals and push others to achieve them?

Does effective team building happen through activities that help people like and trust one another, or through the struggle and conflict of putting challenging ideas on the table?

Do institutions function best when they are run as top-down or bottom-up?

The answer to all of these questions appears to be, “yes,” … depending on who you ask.

I have read many books about leadership, and each one seems to have its own take on the subject, leaving me with no clear answers.  However, these three books stand out as being the most influential for me.

  • Daring Greatly by Brené Brown
  • Conversational Capacity by Craig Weber
  • A Failure of Nerve by Edwin H. Friedman

They are presented here in the order in which I read them.  This is notable, as this mirrors the level of personal challenge that I found within them.

Brené Brown’s work was the most accessible for me, as in many ways she “speaks my language.”  Craig Weber pushed me to deeper self-reflection and to identifying my growth edge. Edwin Friedman challenged seemingly everything that I thought I knew to be true about good leadership, and in some ways turned it upside down.

It is not possible to fully explore the depth of each of these author’s work here; however, I have attempted to capture some of the most salient points.

Daring Greatly

In Daring Greatly, Brené Brown defines a leader as, “anyone who holds him- or her- self accountable for finding potential in people and processes.” (185) She indicates that this potential should be channeled into cultivating positive change, or what she dubs, “Minding the Gap.” She defines this as working toward reducing the difference between the Aspirational Values of an institution – those values that we espouse and that represent our best intentions – and the Practiced Values of an institution – how we actually think, behave, and feel.

Brown recognizes that working toward this alignment is a challenging, and potentially uncomfortable, task.  She notes that true leadership is scarce because being uncomfortable is a job requirement of the role.  She writes, “If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader.” (211)

Fortunately, although the work may be uncomfortable, Brown provides some insights into how to support teams in the challenges of growth and learning.  She describes this as an inherently vulnerable process, as to learn and grow, one must be willing to risk failure.  She also examines the critical role of constructive feedback, noting that people are “desperate” for feedback that inspires growth and engagement. (198)

Accepting feedback, growing, learning, and changing are all risky business.  In order for people to be willing to take on these risks, they must be supported by healthy organizations.

Brown describes healthy organizational cultures as places where:

  • Empathy is a valued asset
  • Accountability is an expectation rather than an exception
  • The need for belonging is not used as leverage and social control

In the absence of this type of safe space, people will disengage in order to protect themselves – they will stop showing up, stop contributing, and stop caring.  This disengagement is a form of institutional crisis.  To support leaders in avoiding this scenario, Brown provides this “Leadership Manifesto” for guidance.

click image to enlarge

Conversational Capacity

In Conversational Capacity,  (which I’ve written about previously here) Craig Weber agrees with Brown’s assertion that leadership requires discomfort.  He, too, focuses on the importance of managing the human side of teams, but he defines the most critical aspect of this as the development of what he calls conversational capacity.  He defines this as “the ability to have open, balanced, nondefensive dialogue about tough subjects and in challenging circumstances.” (15)

From his perspective, a healthy institutional culture “embraces productive conflict and a willingness to disagree, publicly and rigorously,” and is “strong enough to withstand clashing viewpoints and challenging questions.” (19)  Weber asserts that it is only through the intentional cultivation of conversational capacity that this can occur, and it is the leader’s responsibility to develop this within the team.

Weber identifies a continuum of responses to challenges, such that minimizing (or low candor) behaviors exist at one end of this spectrum while winning (or low curiosity) behaviors exist at the other.  He indicates that the way to develop conversational capacity, or work toward the “sweet spot” found in the center of the continuum, is to work against one’s natural tendency to “minimize” or to “win” in the face of challenging issues.

He notes that when conversational capacity is not well-developed:

  • We remain silent when we should speak up
  • We argue when we should cooperate
  • We downplay our concerns when we should blurt them out (27)

Like Brown, Weber notes that in the absence of conversational capacity, we are risking institutional crisis.

To examine the various ways this crisis can appear, Jack synthesized Weber’s “sweet spot” continuum with the related Heat-Light balance described in Meeting Wise  by Boudett and City (which Jack has previously written about here).

Jack created this graphic which examines the ways in which being unbalanced relative to minimizing, winning, heat, and chill can lead to passive-aggression, direct aggression, sabotage, and shut down – each of which are damaging to institutions and pull teams out of the “sweet spot” or the “light” in which effective and positive change can occur.

click image to enlarge

A Failure of Nerve

Although both Brown and Weber note the importance of leadership for the health of an institution, neither writes in as strong language about this as Friedman does in A Failure of Nerve (which Jack has previously written about here.)

Friedman asserts that when institutions are not functioning well, it is always due to a failure of nerve among its leaders.(2) He describes this “nerve” as self-differentiation –  or having clarity about one’s own goals, as demonstrated through a focus on strength rather than pathology, challenge rather than comfort, and taking definitive stands rather than seeking consensus.

He boldly claims that leaders must not be “peace-mongers,” who attempt to “regulate their institutions through love, insight, role-modeling, inculcation of values, and striving for consensus.”(12)  He states that working toward consensus leads to sandbagging and sabotage by team members who are not aligned with the leader’s identified goals.

In accordance with this, he suggests that the way to change institutions is to work with the motivated members of that institution rather than focusing on the recalcitrant members.  He indicates that by orienting one’s focus toward those who are not in alignment with the institution’s mission and goals, and attempting to get them on board through seeking compromise and consensus, the institution itself becomes weaker.

Friedman suggests that the way to strength is to consistently engage members of an institutional community who operate in alignment with the institution’s mission and goals. By shifting to a focus on strength, rather than weakness, recalcitrant members who want to remain a part of the institution have to adapt to the established community, rather than requiring the institution to adjust to the expectations of the recalcitrant members.

Friedman believes that a lack of self-differentiation among leadership, or in other words confusion around the goals, culture, and expectations of an institution, leads to systemic anxiety.  And that this anxiety causes reactivity – both in terms of intense emotionality and dogged passivity – among its members.

Counter to the common understanding of job stress, Friedman believes that it is not unrelieved hard work that is the root cause of burnout, but rather it is chronic, systemic anxiety that is to blame.

Once again, he identifies self-differentiation of leadership as the antidote for chronic anxiety.  He calls on leaders to be both present and non-anxious relative to the challenges of their institutions.  Noting that while it is easy to be non-present and non-anxious, or conversely, present and anxious, in the face of difficulty, he instead prescribes that leaders become “transformers,” who allow the current of adversity to run through them without getting zapped.  They reduce the anxiety of the institution by the nature of their own presence, by their self-differentiation, as defined above.

Friedman explores leadership through a lens that at first glance seems different from anyone else.  However, like Weber, he identifies continuums and the need to find the center between the extremes, and like Brown, he focuses on the importance of establishing a safe, institutional space, which he defines as one that is resistant to anxiety.

Friedman prescribes perhaps the most difficult solution, indicating that self-differentiation is demonstrated through finding the balance between these ten indicators or “tensions” during times of institutional crisis.

click image to enlarge

Synthesis

Each of the above texts focuses on the inherent challenges of leadership and the difficulty of leading well.  Each delineates the risks to an institution in the absence of effective leadership.  Each indicates that the difference between success and failure lies in the hands of an institution’s leaders.  That is a heavy responsibility to bear.

Brown charges leaders with gently guiding others to “dare greatly.” Weber challenges leaders to work to build “conversational capacity” in themselves and others.  And Friedman insists that leaders tackle the difficulty of “self-differentiation.”

While none of these books provided me with the clear, definitive, and, dare I say, easy, answers that I have been seeking, each elucidates pitfalls of leadership and provides suggested remedies.  Each has informed the way in which I lead.

Like in parenting, I have come to the devastating conclusion that there are no simple solutions, and that there’s no singular right way.

Like in parenting, I’ve come to believe that the following is true:

  • Listen to your team (Weber)
  • Trust your judgement (Friedman)
  • You know more than you think you do (Brown)

So based on that, this summer I spent some time constructing my own model of what I believe to be the fundamental components of good leadership. In my model, each of the bottom layers serves as the foundation for the ones above it, and each is a prerequisite for the success of the subsequent layers.

click image to enlarge

I’d like to assert that if these six components are implemented with fidelity, leadership will be easy and all will be well within an institution.  Unfortunately, I don’t think that’s the case.

As Jack frequently reminds me, “We work with people, and people are messy.”  Every team has its own unique set of strengths, challenges, and needs.  Every situation is different, and requires a unique response.  Although I desperately long for the formula that says, “If x happens, then do y,” and to have that formula elicit a successful outcome every time, this is a utopian ideal that is not rooted in reality.

Leadership is hard, and I have become convinced that it is more about process than it is about product.  So I will continue reading books, asking question, mulling things over, and muddling through the messy morass of team development and institutional health.  Currently, I have more questions than answers; perhaps someday, the angel of experience will bless me with more answers than questions.

 

 

 

You Never Know Where You Will Find Angels

This post was originally published on 9/19/16; however it reflects the commonality of our fall camp experience each year.  This year our camping trip takes place the weeks of 8/28 and 9/5.  In order for every student to participate, we are actively seeking donations for student scholarships.  If you are interested in helping, please contact me at taylokr@cps-k12.org

 

We say that the best learning is experiential. We say that it’s critical to take students out of the classroom, so they can truly understand the implications of the work.

What if I told you that this was true for teachers as well?

Fall camp is always remarkable, and I have written about it previously.  Each year, this camping experience provides many stories about witnessing the best in our students, and somehow the themes of these stories are always the same – inclusivity, belonging, helpfulness, kindness, generosity, challenge, perseverance, and leadership. While these are things that are difficult to teach in the classroom, they are lessons that seem to occur spontaneously at camp.

I knew this already. I knew that camp inspires students to rise to challenges. I knew that camp provides teachers with the opportunity to witness strengths in students that don’t appear in the classroom. But, for the first time this year, camp opened my eyes to something new. This year, camp taught me about poverty.

Read more

Back to School: The Prepared Environment

“It’s the most wonderful time of the year …”

If, when you hear this you begin singing, “with the kids jingle belling and everyone telling you be of good cheer,” then you are not a teacher.

Staples has ruined this traditional Christmas carol for teachers forever.  I can nearly guarantee that every teacher hears the next line as “They’re going back!”

Back to School that is.

Ahhh, back to school.  A time of year fraught with emotion for students and teachers alike.  Here in Ohio, the back to school advertising frenzy begins on July 5th.  Yes, July 5th – the day after Independence Day.

We’re not even quite halfway through summer vacation when we are told to start gearing up for the return to school.

This is particularly cruel as I’m not sure a teacher exists who doesn’t experience back to school nightmares.  These are quintessential anxiety dreams that generally involve being late to class or unprepared – no lesson plan, no attendance list, no materials, etc.  In the really terrifying versions of these nightmares, the teacher is also naked – talk about waking up in a cold sweat!

Back to School is such a tumultuous time of year.  Although many decades have transpired since the long summer days of my childhood, they still evoke powerful memories, and when I think of the end of summer, the loss I feel is reminiscent of those summers:

Long afternoons that melted into evenings where it stayed light until 9:30 — which was about when our parents started calling us to come inside,

Carefree summer days when we held contests to see who could stand barefoot on the hot asphalt the longest,

Evenings spent catching lightning bugs in a jar that we kept by our bedsides overnight,

Even the air was redolent with exuberance —  full of the sounds of cicadas by day and crickets by night.

This romanticization is perhaps equaled only by my powerful memories of the first days of school each fall:

The smell of fresh floor wax that seems to be the same in school buildings everywhere,

The anxiety and excitement of meeting a new teacher and entering a new classroom,

The thrill of a full set of brand-new school supplies,

The joy of seeing your name carefully written on a sticker on your desk, perhaps accompanied by a number line whose ends had not yet started to curl up.

That classroom was waiting for you.  Waiting expectantly full of optimism and hope of a new beginning, a fresh start.

It was these nostalgic first day of school images that flashed through my mind when, this summer, I came across these words written on a Facebook page of a teacher group I belong to:

“Has anyone done ‘work to rule’ at the start of school?  I’m the VP of our union.  Need ideas to motivate elementary teachers to not set up classrooms before school starts.  Looking for ideas of how to survive the first day in boxes, success stories or ways to start school with a blank slate.”

“Work to rule,” meaning only do what is explicitly stated in the contract – nothing more.

“Work to rule,” meaning that if you aren’t directly paid for time spent setting up your classroom, then don’t set it up.

I have always been a fiercely proud union member.  I believe in the importance of unions, and have served in various union roles throughout my career.  But this statement left me feeling sad and embarrassed and disappointed all at once.

To be fair, the person who posted this does not belong to my local union and doesn’t even live in my state.  I know that there are teachers elsewhere who are struggling with low wages and excessive requirements that are far beyond anything that I have ever had to deal with.  I am slow to judge because there may be extenuating circumstances, of which I am unaware, that require such drastic action.

What bothered me perhaps more than the post itself was that within just a few hours, this statement had 141 comments from teachers all around the country, most of which were supportive of this strategy.

I simply can’t get past my mental image of the children who walk into a classroom that hasn’t been prepared.  A classroom where materials are still in boxes.  A classroom that is simply not ready for the students’ arrival.

A classroom like that cannot possibly evoke the expectant hope and optimism that I remember so vividly from my own days as a student.

Not only does this lack of a prepared environment do the students a disservice, it does a terrible disservice to the teacher of that classroom as well, for an unstructured, unwelcoming start of the school year bodes ill for the months that follow.

Starting the school year off on the right foot is critically important, and having a well-prepared classroom environment is a major contributing factor for this.  Every classroom is unique in how it is set up, and there are many right ways.  Each teacher spends countless hours getting it just the way he or she wants it, with every item carefully in place prior to the ringing of that bell that marks the initiation of a new school year.

There is reason to believe that this intentional and thoughtful classroom design has significant benefits.  A recent study funded by the Engineering and Physical Sciences Research Council found that 16% of the positive or negative variations in student learning outcomes could be attributed to the physical characteristics of the classroom.[1]  Of this, 25% of these achievement differences were attributed to individualization and flexibility in the environment, and another 25% was linked to an appropriate level of stimulation (complexity and color) in the classroom.[2]  This is good news as these are elements of the classroom that are completely within a teacher’s control.

The results of this study indicate that students learn better in classrooms where there are a variety of available learning spaces and where student influence is observable through displays of work and student-created decorative elements.[3]

Additionally visual stimulation should be neither too high nor too low.  Décor should be limited to approximately 50-75% of wall space.  Calming background colors with the use of complementary or bright colors as accents was found to be most effective.[4]

Creating a classroom best-designed for learning is a relatively simple and effective way to make teaching a little bit easier.  The short-term investment of time, effort, and money has long-term gains.

Whether your school year is yet to begin or whether you have already done most of the heavy lifting of classroom preparation, it is important to examine the design of your classroom to ensure that it best meets your needs and those of your students.

And, yes, I know that for many of us our rooms are overcrowded, our furnishings shoddy, and the extra touches that create a welcoming atmosphere typically must be paid for out of our own pockets.

Is this fair?  No, of course not.  But it is the reality for many, perhaps most, of us.  Consider the number of hours each day that you and your students will spend in your classroom.  Generally, this amounts to about 50% of one’s waking hours.  Making that space more pleasant is worth it for all parties involved.

As part of my research for this post, I perused the book What’s in Your Space:  5 Steps for Better School and Classroom Design.  It’s a drool-worthy book – sharing images of a high-end, high-tech, student-centered new construction.

The pictures in that book look nothing like what exists in most school buildings.

As a result, I initially set the book aside as an impossible ideal, but then I returned to it, turning directly to the section titled, “Find Ways to Make This Shift Even When Budgets are Tight.”

I found this important message, “Only a handful of schools in the world have an unlimited budget with which to redesign learning space.  Educators with small budgets can begin with one corner of a classroom.”[5]

Consider your classroom.  Which corner do you want to start with?

Spend some time mentally re-visiting how last year went.  Is there an area in your room that felt congested?  Or cluttered?  A space in which students tended to be off-task or at loose ends?  Or perhaps an area that students intentionally sought out for silent work or regrouping that you would like to make more inviting.

Begin with one of these spaces.

Consider adding lamps, plants, a rug, or different seating options.  If routines or procedures were an issue, think about what you can design to help make this more structured.

There are infinite ways to make classrooms more inviting, more comfortable, or more functional.  Here are a few of my favorites provide by teachers at Gamble Montessori to help you get the creative juices flowing.

(Tremendous thanks to Krista Mertens, Olivia Schafer, Tori Pinciotti, and Beau Wheatley for inviting me into their classrooms at Gamble and allowing me to take photographs of their beautifully designed spaces.)

A place for everything and everything in its place

If clutter or organization is a concern in your classroom, consider purchasing simple containers and labeling them.

A student supply center. This teacher has two sets of these –each one assigned for use by 4 tables of students.

 

A simple way to provide easy access to colored pencils. A student job can be ensuring correct placement of pencils at the end of each day.

 

Materials to support classroom procedures

If you had procedures, such as tardiness protocols or classroom jobs that didn’t work so well last year, think about materials you could design that would better support and reinforce your expectations.

A structure for documenting, problem-solving, and holding students accountable for being tardy to class.

 

Classroom jobs support students in being responsible for care of the environment. Clear routines and procedures are essential for this to function well.

 

Morning meeting structures to build community and promote classroom cohesion

If you struggled to develop a positive classroom culture, you may benefit from adding a well-structured daily or weekly meeting to your routines.

A beautifully set morning meeting table includes all necessary supplies.

 

Clearly defined morning meeting leadership roles with individual clipboards for ease of use.

 

Nontraditional student work areas

If you found that students struggled with focus and engagement, consider creating student-friendly work spaces that may look very different from the standard desks and chairs.

The creation of beautiful reading nooks emphasizes the joy that can be found in reading for pleasure.

 

Here is a different type of reading corner. In both photos, notice the lighting elements.

 

Many students like the option of working on the floor as it allows them greater movement and more choices of position.

 

A standard table can easily be converted to a floor work space by removing a portion of the legs.

 

Students may discover work spaces that you had never even considered!

 

There are innumerable ways to design a beautiful and functional prepared space for student learning.  However, to do so takes significant time.  Ideally, teachers would get paid for this time; the reality is that few of us do.

So, yes, advocate for more paid time to prepare your classroom.  Advocate for professional development days to be moved to later in the year to allow for more time for classroom set up in the critical days just before the start of the year.  Advocate for getting reimbursed for the materials you have to purchase out of pocket to beautify your space.  (That $250 federal income tax credit doesn’t go very far!)

But to leave your classroom unprepared for the arrival of students on that first day is a set up for failure.  Students are already worried and anxious about the changes that lie ahead.  Quite frankly, so are most teachers.  It helps everyone to begin that pivotal day in a space that reflects readiness of the exciting journey that you and your class are about to embark upon together.

Your students are worth it.  So are you.

 

[1] Lynch, Matthew. “Study Finds That Well-Designed Classrooms Boost Student Success.” The Edvocate. May 10, 2016. Accessed August 02, 2017. http://www.theedadvocate.org/study-finds-that-well-designed-classrooms-boost-student-success/.

[2] Ibid

[3] Ibid

[4] Carter, Dwight, Gary Sebach, and Mark White.What’s In Your Space?Thousand Oaks, CA: Corwin, 2016.

 

Creating Change: Yes, We Can!

An education for a year for sixteen girls in underprivileged countries.

 My students made that happen, and they did so much more.

As teachers, we are taught to “begin with the end in mind.” When planning any unit, we are told to start with the intended learning outcomes.  Design the assessment first, and then teach students what they need to know.

But sometimes, that’s just not how it goes …

And on this occasion, if I had begun with my anticipated outcome in mind, I would have sold my students’ determination, passion, and creativity far short of what they were ultimately able to envision and achieve.

Read more

7 Gateways: The Hunger for Joy and Delight

originally published 11/14/16; re-published with edits 7/17/17

by Krista Taylor

Jake fist-pumped the air with a gigantic smile plastered across his face, as he loudly and repeatedly declared victory. To the casual observer, this may have looked like “excessive celebration,” but our students were delighted by Jake’s jubilant behavior. Jake is a student with autism, and he had just been wildly successful at one of our most popular games.

Read more

Getting Uncomfortable — Let’s Talk About Race In The Classroom

During breakfast, on the final morning of leadership camp, I noticed a chaperone from another group standing near our tables. After a few moments, she walked over and said something to several of my students. By their reactions, I could clearly tell that the conversation was disciplinary in nature.

My first response was to be defensive. My students know how to behave when we’re out of the building. I hadn’t observed any misbehavior. Why was she redirecting them?

Camp Kern runs multiple school programs simultaneously – a leadership program for middle school students and an environmental program for upper elementary students. As is the case every year, there was a second group at camp while we were there. Invariably the other group is always much larger than ours, comprised of younger children, and made up of predominately white students.

My students are adolescents and predominately students of color.

Read more

What is this “Montessori Thing” and Secondary Montessori

*This post was originally published as two separate posts in January of 2016.  Because both posts address the origins and philosophy of Montessori practice, we wanted to republish them together.

 Anyone connected to education today has heard the following espoused as best practices:

  • Project-Based Learning
  • Differentiated Instruction
  • Social-Emotional Learning
  • Use of Manipulatives and Hands-On Activities
  • Real-World Experiences
  • Rigor
  • High Expectations

These are cutting-age, modern instructional practices, right?

Wrong.

Maria Montessori first began developing and implementing these techniques in the early 20th century.

Maria Montessori

Read more

The Systemic Problem of Teacher Burnout

Last week, my students and I were out of the building on a field experience. As our speaker wrapped up, he called on one final student who had his hand-raised. The student said, “I’d like to acknowledge you for taking the time to talk to us today and for answering all our questions.”

Acknowledgments are a regular practice at Gamble, and I typically ask students to provide acknowledgments for our hosts at the conclusion of our field experiences.  This time, I had forgotten.  But Peter had not.

When Carissa, who was sitting next to me, heard Peter’s unprompted acknowledgment, she turned to me, smiling, and whispered, “That means you’re doing your job right, you know.”

She didn’t know it, but her statement was akin to throwing me a lifeline. You see, it was just two days before spring break, and I was running from the specter of teacher burnout and losing ground fast. It was a race to the finish to see which would break first – the school year, or me.

Burnout is defined as “exhaustion of physical or emotional strength or motivation usually as a result of prolonged stress or frustration.” (Mirriam-Webster)

Teacher burnout is described in many ways, but I found this list of warning signs to be particularly helpful.[1]

  • Exhaustion – a fatigue so deep that there’s no way to “turn it off”
  • Extreme graveness –Realizing you go hours without smiling or laughing
  • Anxiety – The constant, nagging feeling that you can and should do more
  • Being overwhelmed – Questioning how you can possibly add one more task, expectation, or mandate to your plate
  • Seeking —Losing your creativity, imagination, patience, and enthusiasm
  • Isolation –Wanting to head for the deepest, darkest cave where no one will see your vulnerability

The stress and exhaustion of teaching is well documented. A recent Gallup poll indicates that 46% of teachers experience high levels of daily stress. This is on par with nurses, and tops the list of surveyed occupations.[2]

Another indicator of stress and exhaustion is the statistic that 43% of teachers sleep an average of six or fewer hours a night.[3] It’s little wonder then that “sleep” was the number one response my colleagues provided in answer to the question, “What are you most looking forward to about spring break?”

This continual stress and exhaustion leads to burnout, but teacher burnout is more than just a problem for individual teachers and schools. It is so pervasive that it has profound impacts on the profession as a whole.

NPR cites the following concerning statistics: [4]

  • 8% of teachers leave the field each year; only one-third of this attrition is due to retirement
  • 50% of the teaching profession turns over every 7 years
  • 40-50% of teachers leave the profession within the first five years.
  • Enrollment in teacher-training programs has fallen 35% in the past five years; a loss of 240,000 teachers

What exactly is it that causes such high levels of stress in teaching? Those who are not in the field of education are often stymied by this. “Seven hour school days and all major holidays and summers off,” they reason. “What’s so stressful about that?”

However, the difference between the working hours obligated by the contract (as described above) and the fulfillment of the contractual requirements of the job (as described below) is profound. I used to count my work hours each week, but after spending a year consistently tallying 65-70 hour weeks, I stopped counting. It was too overwhelming. And I’m not different from any of my colleagues. All of us work a tremendous number of hours beyond our contractual obligation. Some of this is expected. No one goes into teaching actually believing that the work will be contained within school hours, but how does a contracted thirty-five hour week balloon into seventy hours of work?

Let’s begin with the school day. For me, five of the seven hours each day are spent actively teaching. I am fortunate to have two “planning bells” each day; however one of these is used every day for different variations of team meetings, and the other one is almost always consumed by parent conferences or other meetings. On average, I have one bell (50 minutes) a week that I can actually use to plan.

During my half hour lunch, I open my classroom to students who need help with their work, or who are just seeking a calmer and quieter option than the cafeteria. I eat and work. Sometimes I forget to eat.

I have meetings after school every day with the exception of Fridays, and the third Thursday of the month. These meetings run for 60-90 minutes. Sometimes I have back-to-back after-school meetings.

All of the remaining requirements of teaching must occur outside of the time already listed above. These requirements include:

  • Designing curriculum
  • Writing lesson plans
  • Creating materials
  • Preparing the classroom
  • Grading student work
  • Entering grades
  • Discipline logging
  • Making parent phone calls
  • Completing paperwork (SLOs, IEPs, ETRs, 504s, WEPs, 90 Day Plans, … )
  • Copying
  • Stapling
  • Hole punching …

My friends in business can’t understand. They ask me why I don’t just delegate some of this work. “Delegate?!” I laugh. “To whom??” Teachers are at the bottom of food chain; most of us have no one to whom to delegate. (I am fortunate to have a paraprofessional on my team; however she is shared by seven teachers, so her time is spread very thin.)

There are additional stressors beyond those of limited time as well. Some commonly cited external factors are:[5]

  • Lack of resources
  • Low pay
  • Test score pressure
  • Changing assessments and expectations
  • Lack of parental involvement
  • Ever-increasing paperwork requirements

It’s not a mystery why fewer and fewer college graduates are choosing to become teachers. Those who do choose to enter the field of education join dedicated veteran teachers in seeing teaching as more than just a job. For most, teaching is a calling or a purpose.

Anything that is seen not just as a profession, but as a vocation, a mission, a passion, and a purpose requires an internal fire to fuel it. And all fires run the risk of being extinguished.

There is precious little fire-feeding oxygen left in American education, and this is showing up in extraordinarily high rates of burnout and teacher turnover.

So what can we do about it?

When I turned to the internet for answers, I was startled by what I found. There was certainly no dearth of advice, but all of it placed the responsibility for solving burnout on the struggling teacher herself, – “Teacher, heal thyself!”

“5 Ways to Prevent Teacher Burnout”

“6 Signs of, and Solutions for, Teacher Burnout”

“7 Self-Care Strategies”

“10 Steps to Avoiding Teacher Burnout”

And my personal favorite …

25 Tips to Reduce Teacher Burnout”

Because that’s just what a stressed-out and overwhelmed teacher needs – 25 more things to add to her to-do list. Number 2 on that list, by the way, is “Smile.”

The message that these types of articles are sending is that burnout is a failure of the teacher to properly take care of herself.

I would be remiss if I failed to note that each of the suggestions on all of those lists are good ways to encourage people to take care of themselves, and they place the locus of control with the teacher, which is empowering. My issue, however, is two-fold: these articles attempt to treat the symptoms and not the problem, and they ask the teacher whose internal fire is dying to re-kindle her own flame, when she is likely the person least able to do this.

Let’s start with the problem. I am often told that I “shouldn’t work so hard.” That’s a nice platitude, but I find it profoundly frustrating because when I ask which part of my job requirements I should fail to complete, or complete with marginal quality, in order to save myself some time, I never get an answer.

I often say that the greatest challenge of teaching should be educating the students in our classrooms. That’s a hard job all by itself for a wide-variety of reasons. When it is made harder by policies, inefficiencies, and bureaucracy, we have done everyone involved a grave disservice. I have previously written about the seemingly insurmountable challenges placed on teachers by educational legislation here and here.

A friend of mine who has studied organizational management had this to say regarding teacher burnout, “I think with what we are asking of teachers the question is, ‘How could teachers not be burned out, and how can all of us (administrators, community members, school boards) help to combat this?’”

And that’s just it. If education is important to our society, then teachers must be deemed important as well, and all of us must help to solve the societal problem of teacher burnout. Our children need good teachers, and good teachers work very hard. Keeping them in the profession is a shared responsibility.

Some action steps:

  • Vote for school levies, even if you don’t have a child in school – resources, especially as related to staffing (the greatest single expense), are key.
  • Speak out against the school reform madness – especially if you are a parent in an affluent school district.
  • Don’t participate in teacher or school bashing, or allow others to do the same – the vast majority of parents are happy with their child’s teacher and school. The narrative that America has a preponderance of bad teachers and bad schools is simply not upheld by data.
  • Demand that your local school board set decent wages for teachers, and that they provide appropriate cost of living increases.
  • Support your child’s teacher – give the benefit of the doubt, encourage your child to develop independence, and nurture his or her self-advocacy skills before getting involved in potential school conflicts (see The Gift of Failure)
  • Acknowledge teachers for the positive work that they do – better yet share these acknowledgments with administrators. Parents with complaints readily share their concerns with administration; positive comments should be shared as well.
  • Don’t tell a teacher to “take time for herself – sleep, exercise, meditate, invite a friend for lunch, smile” unless you’re willing to help take something off her plate that allows her to do that.
  • If you know a teacher, ask how you can help – anyone can cut, collate, staple, hole punch.
  • Say thank you – again and again and again. This is why we do what we do.

I remain hopeful that those things can make a difference, but I don’t have much faith that the epidemic of teacher burnout will change soon. The anti-education “school reform” movement is powerful. It will take time to weaken its death grip on the throat of public schools.

But in the interim, all is not lost. Who better to support burning out teachers than those who know the industry the best – teachers. We are all on fire, but we burn with different levels of brightness at different times. We can each use our spark to help kindle the dwindling embers of another’s fire. A wise teacher I know said, “When we become a true community of educators in our building and in larger society, I find that I am not the island.”

Catherine McTamaney writes about this same thing in her book, A Delicate Task. “Teaching is hard. [We] are asked to give up so much of ourselves, to make ourselves humble and lowly before the child, to be servants, to be scientists, to be saints … but there are others on the path with us. We can lean on each other. We can walk in each other’s footsteps. Sometimes we’re at the front of the path. Sometimes we’re following another traveler. Sometimes we’re resting … Sometimes we’re so far ahead or behind that we can’t even see each other anymore. But we’re not alone. We are each other’s navigational stars.”[6]

To be “each other’s navigational stars,” we have to be connected to one another, and we have to pay attention to one another. While I believe that all teachers can help each other to combat burnout, my interpretation is that this work should fall most heavily on veteran teachers, mentor teachers, building leadership, and administration.

In supporting each other, we must not simply be content to provide inspiration. We must work to create environments that make teaching easier without sacrificing the best interests of our students. Here are some of the in-building supports that teachers say help them to be more resilient.

  • Leadership that is supportive and non-punitive
  • Having someone willing to slow down and listen when they have a concern
  • The provision of more time to allow for planning and collaboration
  • Work that is equitably shared by everyone
  • Meeting time spent to facilitate efficiency and effectiveness in the classroom, not to create additional work
  • Good communication
  • Consistent expectations
  • Follow-through: being able to trust that what was agreed upon will occur
  • Celebration of successes
  • Acknowledgment of good work

In my role as team leader, I’ve recently initiated a process to try and help with some of this. For each of the last two quarters, I’ve met one-on-one with every member of my team. To prepare for our meetings I’ve asked them to consider their responses to four questions.

  • What are three things you want to brag about from this quarter?
  • What is your current burning issue?
  • How can I help?
  • What I can do to be more effective in my role as team leader?

We’ve had some rich conversations, and I’ve gotten to know each of them better, but my great hope is that I’ve helped them to see the value in what they do, and to examine how they can keep improving.

The hardest question is always “What are three things you want to brag about?” At just about every conference, I hear, “I can’t think of three.” My response? “Yes, you can. Think harder.” And they do.

Asking them to identify a burning issue is the same thing as saying, “What do you most want to improve?” – except somehow it feels more approachable.

How can I help?”  is my favorite of the four questions. I’ve learned that it is much more powerful than its more common counterpart, “Let me know if I can help.” The latter provides an option to decline by omission; the former does not. If I ask about a burning issue and then don’t seek ways to help, I am essentially saying, “I see you struggling. Best of luck to you!”

The final question is purely selfish. I simply want to know how to get better at what I do.

I have only just begun this process, so I cannot say how effective it will prove to be in the long run, but I’ve gotten short-term positive feedback. Recently, I offered the opportunity to correspond via email if scheduling meetings took too much precious time. In response to this, one of my colleagues said, “Oh no. I wouldn’t want to give up the deliciousness of that meeting with you.” While I can’t say whether or not our meeting was “delicious,” we did have a powerful dialogue.

No single strategy will suffice to fix the great challenges and stressors in education. Teachers must remember, sometimes through the fog and the haze of exhaustion, that it’s really all about the students. The students are the most powerful motivators and sustainers of all. I, like many teachers, keep a file full of notes like this one.

We must remind ourselves, and each other, every day if necessary, that the work we do matters.

As Carissa said, “That means you’re doing your job right, you know.”

Hold on to those lifelines. Write them down. Remember them, and help each other to see them.  Keep those fires burning.

 

 

[1] Pillars, Wendi. “Six Signs Of—and Solutions For—Teacher Burnout.” Education Week Teacher. N.p., 29 Apr. 2016. Web. 26 Mar. 2017.

[2] Turner, Cory. “Teachers Are Stressed, And That Should Stress Us All.” NPR. NPR, 30 Dec. 2016. Web. 26 Mar. 2017.

[3] Stuart, Dave, Jr. “Not Getting Enough Sleep? Tired Teachers Aren’t Usually the Best Teachers.” NEA Today. National Education Association, 21 Feb. 2017. Web. 28 Mar. 2017.

[4] Westervelt, Eric. “Frustration. Burnout. Attrition. It’s Time To Address The National Teacher Shortage.” NPR. NPR, 15 Sept. 2016. Web. 26 Mar. 2017.

[5] “Surviving Teacher Burnout.” NEA Today. N.p., 01 Feb. 2015. Web. 26 Mar. 2017.

[6] Edd, Catherine Mctamaney. Delicate Task: Teaching and Learning on a Montessori Path. Place of Publication Not Identified: IUniverse Com, 2012. Print. p.xv.

 

The Courage to Teach – Rather Than Test

Imagine a standardized test being used to measure the healing of a patient, and the effectiveness of the doctor.

It would look something like this.

A doctor sees a patient through treatment of a condition, and at the end of a prescribed length of time the patient completes a bubble test to determine progress. It is irrelevant what the patient’s condition was at the start of treatment, what other issues the patient is experiencing, how long the patient received treatment, or how well the patient followed medical advice.

The physician’s perception of the patient’s progress, or any additional insights he or she might have, is also irrelevant.   It is the bubble test result that will determine whether the physician is an effective practitioner.

This scenario is readily recognized as absurd, and even potentially dangerous, when applied to medicine. Why do we accept it as appropriate for education?

Yet, high-stakes standardized testing is viewed as not just appropriate for education, it is viewed as essential. So essential, that even in the face of dissent from the majority of parents and educators, our politicians continue to reinforce the myth that standardized tests are a fundamental method for assessing student learning, and therefore, by extrapolation, a credible way to determine the effectiveness of teachers and schools.

This false narrative was initiated with the publication of A Nation At Risk in 1983 and reinforced and perpetuated through Goals 2000, No Child Left Behind, and most recently, The Every Student Succeeds Act.

Ohio’s implementation of the Every Student Succeeds Act is how I found myself standing at a podium providing testimony before the Joint Education Oversight Committee at the Ohio Statehouse.

“Ms. Taylor, do you believe that the state legislature can honestly check the required box indicating that stakeholder feedback was included in the Ohio plan?”

This was the final question I was asked during my testimony. I had been invited to the statehouse by the Ohio Federation of Teachers to serve as a voice for educators across the state, and to provide insight to the committee on whether the Ohio draft plan for implementation of the federal Every Student Succeeds Act (ESSA) accurately reflects the views of stakeholders and serves as a visionary document.

Being called for this task felt like a huge responsibility.

I walked into the room expecting something fairly familiar and comfortable. In my mind, I was anticipating a group of people sitting around a conference table. Instead there was a podium in front of a raised bench of legislators. This suddenly felt like an overwhelming responsibility. I was near certain that the entire room could hear my heart racing and my knees knocking.

I knew that my physiologic reaction was ridiculous. I have engaged in significant research and reflection on this topic. I know the salient points, and I know how to articulate them in a cohesive and powerful manner. And I am not afraid.

Except I was afraid.

This was more important than fear. To quote Dr. Seuss, “I am the Lorax. I speak for the trees.”

I speak for students, and for educators, and for our future society because high-stakes standardized testing is not innocuous. It is not just something we debate about at the dining room table. It is truly damaging.

However, we are up against a mighty foe – the testing industry and a social construct that school accountability measures are effective, necessary, and appropriate – and we must be willing to fight furiously against this.

Which is how I found myself testifying at the Ohio statehouse about ESSA.

The Every Student Succeeds Act (ESSA) was passed by the federal government in December of 2015. It replaces No Child Left Behind, and it allows states greater flexibility in teacher and school accountability measures.

One of the requirements of ESSA is the engagement of stakeholders in the process of developing state plans. It is this mandate that prompted the question asked by Representative Fedor. She is a state representative from Toledo who serves on this committee, and she is a friend to education.

The Ohio ESSA draft plan notes, “As part of the legislation, each state is required to conduct significant outreach to stakeholders to collect input for their state plan. Ohio takes this mandate very seriously and has already engaged 15,000 Ohioans in the development of this draft.”

In every section of the draft there is evidence of stakeholder feedback. However, startlingly, in several critical areas, this feedback has not been incorporated into the current plan.

Relative to required testing, the plan states, in the section titled Aligned Academic Assessments, that stakeholders emphasized the need to “strategically reduce tests where it makes sense to do so.” It goes on to claim that “while the state has reduced the amount of time students spend taking tests – down by approximately 50% from 2014 to 2016 – stakeholders expressed an interest in continuing to explore a further reduction in testing.”

And here is the statement regarding the testing requirements under the “new” plan. “As part of ESSA, Ohio will reexamine its testing requirements. The department is poised to work closely with the Governor, legislature, and education leaders to examine the pros and cons of adjusting the testing schedule.”

In other words: no change.

Additionally, while it is true that testing has been significantly reduced since the 2014-2015 test administration, this data is a red herring. It seems to imply that, over time, testing requirements have been reduced, and that is simply inaccurate. The 2014-2015 school year included the ill-fated implementation of the PARCC testing. Each of the PARCC tests included two administrations – one in February and one in April, thus doubling testing requirements. Thankfully, this double battery of tests was eliminated with the transition to the AIR tests the following school year. This change did reduce testing by nearly half; however if the 2014-2015 school year is removed from the data set as an outlier, then it becomes clear that over time, the number of mandatory state tests in Ohio has actually increased, not decreased.

The second area in the Ohio ESSA draft plan that I found concerning was the provisions regarding teacher evaluation. Currently, Ohio public educators are evaluated based on a combination of factors, and this varies based on the grade and subject area being taught, and that grade and/or subject area’s testing requirements.

Here is what Ohio’s ESSA draft plan says,

Stakeholders expressed:

  • “Strong support for local educators – they understand the critical roles teachers and leaders play in helping students learn and grow”
  • “Educators do not believe that the current evaluation system is working as it should”
  • “Concern on the part of educators related to the calculation of student growth and its inclusion in the evaluation system”

“Ohio’s state plan requires a description of our methods for ensuring that students have access to quality teachers and leaders. Our plan will be based on those elements currently in state law and our existing equity plan.”

In other words: no change.

Currently, the Ohio teacher evaluation system is designed on a combination of factors. This is a complex calculation where 50% of a teacher’s evaluation comes from observational data assessed using the rubric of the etpes system, which includes 10 areas of assessment, each of which can be scored as: Accomplished, Skilled, Developing, or Ineffective. The remaining 50% varies based on the grade and subject area being taught, and that grade and/or subject area’s testing requirements.

For some Cincinnati Public School teachers, this remaining 50% comes exclusively from the value-added measure of standardized test results. For other teachers, 26% comes from the teacher’s value-added standardized test results, 10% comes from shared attribution – or the standardized test data for growth across the building as a whole, and 14% comes from “Student Learning Objectives” (SLOs). For teachers in non-tested areas, 40% comes from SLOs and 10% comes from shared attribution.

Clear as mud, right?

To add to the complexity, no one knows how these growth measures – called “value-added scores” are calculated.

Ohio contracts with Battelle, a private company, to generate value-added data from standardized test results. They consider their formula “proprietary information,” and despite evidence that these scores are invalid[1], they remain in place. The only mathematical approximation I have seen as to what this formula might look like is this.

This equation was put together by Mathematica Policy Research for the Washington, DC, public schools,

 

(Fortunately, because of the transition to new assessment tools, test data from the 2014-2015 and 2015-2016 school years have been under what is known as “safe harbor,” meaning that for the given years, standardized test data has not been included in teacher evaluations.)

An additional piece to consider is that when the state counts the required number of tests, they fail to mention the requirements of Student Learning Objective assessments (SLOs). SLOs are another type of growth-measure assessment. Depending on the district, these may be vendor-purchased or teacher-created tests.   The majority of teachers must give two SLOs as a required component of their annual evaluation. Each SLO requires a pre-test and a post-test. So for every teacher, this is a minimum of 4 more mandated assessments. To be fair, these tests are far less burdensome than the state tests, but think about a high school student who may take seven classes. This student could take up to 28 SLO tests – two pre tests and two post tests for each of seven teachers. Add the state tests, and final exams, and, at some grade levels, the ACT, PSAT, or SAT as well.

Are you getting the picture yet?

Nevertheless, there remains more to the story. Currently, each of the state tests has 2 sections. Students with identified disabilities often receive an extended time testing accommodation; this allows them to have up to an entire school day to complete each portion of the test. I want to be very clear that I think this is an important provision.

As a special educator, I teach my students best-practice testing strategies. I teach them to read the questions before reading the passage. I teach them to read and annotate the text of the passage before beginning to answer the questions. I teach them to look back at the text. I teach them to use elimination. I teach them not to rush. I teach them to go back and check over all their answers – more than once. All of these things take time, and I have had several students who literally take the entire day to complete a section of the test. I do not want to restrict them in this.

However, many schools have high percentages of special education students. At Gamble, 36% of our students have identified disabilities. When this many students have the right to use the entire day for a section of the test, this provision drives the testing schedule. It is not fair, nor feasible, to give two sections of a test in a day to the general education population, while only scheduling one a day (as legally required) for the special education population. Doing so would mean that special education students would test for twice as many days as general education students, and would therefore miss the instruction being provided on the extra days of testing. This slower-paced scheduling increases the number of days relegated to testing.

At the high school level, there is yet another issue to consider. Passage of the high school state tests is required for graduation (unless a student is on the newly created vocational “pathway,” which has a whole different set of testing requirements.) Therefore, students who have not passed sections of the test are expected to retake these tests three times a year (one is a summer testing) until they achieve proficiency.

I don’t think that people who don’t work in schools really understand the true impact of what we are being told we must do. Governor Kasich has included in his current budget a requirement that teachers do “internships” with local businesses each time they renew their education licenses, so they understand the job requirements in the “real world.” Allow me to suggest that legislators (and executors) should be required to extern in schools, so they understand the actual “real world” implications of the mandates they are passing down.

Let me provide you with a real-world, worst-case scenario. I taught Bryce in junior high. He is a student with an identified learning disability. He struggles academically, but performs especially poorly in a testing situation.

Bryce is now a junior in high school, and he has not yet passed any of the required tests – ELA I, ELA II, Algebra I, Geometry (or Integrated Math I), Biology, or American History, and he is currently enrolled in American Government, which also has a required test. Each test has two sections. Extended time testing is written into Bryce’s IEP, so he must be provided with the option of using the entire day to complete each section of each test. He is a student who needs this extra time.

Were you counting? That’s 14 school days (or nearly three weeks) of testing.

These tests are scheduled by the state and district at the end of April and the beginning of May, as they should be since they are intended to assess the entire curriculum, and an earlier testing session would further truncate instructional time. However, in high school, students must also take final exams. In every class. Because of the timing of the school year, these final exams are administered immediately following the conclusion of the state testing. That is now 17 nearly-consecutive days of testing.

I have not yet mentioned that Bryce also had to take 6 of these state tests during the first round of retakes in December (Don’t forget – 2 sections for each test, so 12 days) and the ACT in April.   Before SLOs are factored into the equation, Bryce will have spent 30 days – or nearly 6 weeks of the school year – taking tests.

This is not just a nightmare; this is Bryce’s current reality.

And it is madness. Ultimately, it’s not even about student learning. It’s about assessment of public teachers and of public schools.

The test results that we put so much stake in and spend so much time thinking about and preparing for, are of little use in instructing students.

Does this come as a surprise? Let me explain.

The preliminary test results are generally released over the summer, and final data is usually provided at some point in the fall. At this point, the students who took these tests have moved on – to a new grade, a new teacher, and a new curriculum. The tests they will take next will be focused on the expectations of the new curriculum, not the old one, so knowing a student’s scores from the prior year is only marginally beneficial for a teacher.

In addition, what does this data show? It may seem as if this question should have an obvious answer. They show what a student knows, and therefore, by extrapolation, they show how well a student has been taught. Right?

I question this assumption.

Any teacher will tell you that his or her test scores vary from year to year – often wildly. Are we really that erratic in our teaching practices?

The value-added measures can indicate huge gains – more than two years of academic growth in a year’s time. That sounds great, but, as an educator who has received scores like this, I am not convinced that this is realistic. In the same vein, value-added measures can indicate huge losses – more than 2 years of academic decline in a year’s time. How is this even remotely possible? How is it possible for a teacher to be so bad that she or he causes a student to LOSE two years of academic instruction, while simultaneously providing instruction for the entirety of a year?

This makes no sense.

Early this year, I learned that my teaching partner and I had the highest test scores in the building related to student comprehension of informational text. I was asked what we did to have such success – how could this be replicated throughout the building?

I had to laugh. What did we do? We heavily taught literary text. We focused less on informational text last year than we ever had before.

It wasn’t really intentional. We just didn’t have time for everything, and we had generally chosen literary text standards over informational ones that year. And yet our test scores for informational text standards were much higher than they were for literary text standards. Go figure.

So, I don’t have the greatest confidence in the reliability of testing data as an indicator of much of anything at all. Besides, if standardized tests tell us such important information, why aren’t private and parochial schools demanding these tests? Why aren’t our politicians demanding that the schools that many of their children attend be implementing these tools that measure student learning and teacher effectiveness?   Don’t they want the best for their children? Don’t they want to be reassured that their child is learning? Don’t they want to know the quality of their children’s teachers?

No, they don’t. They don’t because standardized tests are not an effective tool for assessing these important things.

We put students in public schools through this wringer of testing for what? If it doesn’t tell us about kids, and it doesn’t tell us about instruction, and it doesn’t tell us about teachers, then why are we doing it? That remains unclear.

It seems as if nearly everyone has one or more teachers who had a profound influence on their growth and development. Who was yours? Think about this person – or these people. Try to identify what it was that made them so influential, so impactful on your life. What were the qualities they possessed that inspired or guided you?

Now consider the impossibility of designing a standardized-test based teacher or school evaluation system around fostering those qualities. Do we want to build educational institutions around test scores, or do we want to build them around nurturing children?

So to answer Representative Fedor’s question: Has the state effectively included stakeholder feedback in the development of Ohio’s ESSA draft plan?

In a word, No.

Stakeholders clearly said, “Fewer tests.” The draft plan indicates no change in the number of tests.

Stakeholders clearly said, “Amend the teacher evaluation system.” The draft plan indicates no change to the teacher evaluation system.

Despite more than a year to develop it, the draft plan doesn’t look much different from what Ohio’s educational legislation looked like under No Child Left Behind. To be fair, in both of the sections of the draft plan that I have critiqued, there is indication that changes could come in the future. However, Ohio has had more than a year to develop this plan, why isn’t change evidenced there already?

As I stated to Representative Fedor, and to the Committee as a whole, I was shocked to see the stakeholder feedback so blatantly ignored in the draft document. As an educator I feel devalued, disheartened, and unsupported by the state of Ohio.

The system is backwards. We have politicians telling educators what to do to prove themselves, rather than educators informing politicians about what it is we need in order to teach children.

What we don’t need are standardized tests. Politicians believe that these tests tell us important things about education. Teachers know that they do not.

Education is a service industry. Unlike manufacturing, service industries work with human capital. Our students are our raw material, and they are each unique individuals. They each come to us at a different place, they each have different external factors at play, and they each approach instruction in a different way.

Their growth and development is as complex as they each are as individuals. To try and measure this in a standardized manner is folly.

The Ohio state legislature wanted to know if the Draft Plan was visionary. Oxford defines the word visionary as, “Thinking about or planning the future with imagination or wisdom.”

Is the Ohio draft plan visionary? No. But then neither is ESSA. To be visionary, we must walk away from the folly of this testing madness.

There is precedent for this.

Just twenty years ago, we had a different system. There was no such thing as high-stakes testing.

Many schools gave standardized tests as a means to compare their students to students around the country. But not in every grade and not every year. It was one piece of the educational puzzle. It provided teachers and schools with some small amount of insight into student learning. But that is all. There was no school report card. There were no punitive measures for teachers.

We must walk back from the precipice on which we are standing. In just two decades, politicians and the testing industry have whipped us into a testing frenzy driven by the notion that these tests provide an accurate measure of school success, and that this is an appropriate way to hold schools and teachers accountable.

It is not.

To be truly visionary, it is not enough to simply demand fewer tests. We must change the paradigm. We must create a new narrative.

How to do this is, of course, the ultimate question. Teachers and parents must band together. We must arm ourselves with data and evidence. We must keep speaking truth to power. We must speak up again and again and again. We must have courage.

[1] https://www.washingtonpost.com/blogs/answer-sheet/post/leading-mathematician-debunks-value-added/2011/05/08/AFb999UG_blog.html?utm_term=.db74721d99d3

Conversational Capacity: Learning How to Lead

Sometimes the right thing comes along at just the right time. Other times, you have to wait for it. My search for the right leadership tool was one of those “wait for it” times.

In the fall of 2012, I took on my first real leadership role – special education department chair. I was nervous about it, unsure if I was really ready. But, I reasoned, perhaps like parenting, it’s the kind of thing that you can’t ever really be ready for until you are in the midst of it.

It didn’t take long before I made my first giant mistake. I was leading a department meeting that had already extended beyond the provided time, and I was explaining, for what felt like the umpteenth time, the administrative directive concerning how to prepare test administrators for giving accommodated tests. It was an unpopular initiative, as it required additional work. As I spoke, a few people were off-task, and others had already begun packing up their materials. I felt frustrated and angry. In the midst of all this, one of my colleagues commented, “I think what we have been doing is just fine. I think we should just continue doing that.” Instead of listening and responding appropriately, I snapped back, and I quote, “It actually doesn’t really matter what you think.”

Ouch. The meeting came to a screeching halt, and we adjourned in discomfort.

I immediately knew I was wrong, and I did the only two things I knew to do to try and fix things. I called Caroline to apologize, (She didn’t answer, so I had to leave a voice message) and I also sought out Jack to tell him exactly what I had done and to acknowledge my error.

Things moved on. We had more meetings, but I never was able to correct things with Caroline. Our relationship remained haunted by this conflict.

After this incident, I began actively seeking leadership mentoring. What I discovered was that there is a dearth of people who feel comfortable with this. Jack often says that the entirety of his induction and training into the principal-ship was a handshake and a hearty, “Welcome Aboard.” When I off-handedly asked him for leadership support, he just looked at me as if I was speaking some foreign tongue.

I next asked one of the academic coaches assigned to our building, who also happened to be a friend of mine. Her response shocked me. She laughed and said, “Krista, you are a natural leader. There is nothing that I can teach you.”

What?! How was I supposed to learn if no one would teach me?!

I settled on a teacher nearing retirement, who had been in a Team Leader role for a number of years. She didn’t actually know that she was serving as my mentor because I had lost the courage to keep asking for help, but I intentionally watched her and tried to learn from her.

So I watched, and I learned, and I stumbled, and I grew along the way.

I knew I was improving, but I also felt like there was something missing – my mistakes always seemed to be made in the same vein, but I couldn’t quite articulate what it was that was happening. I just knew I wasn’t satisfied.

Then early in this school year, (a mere five years after my initial foray into leadership), Jack saw a presentation by Craig Weber, author of Conversational Capacity,

He said this about it:

Craig’s work related to much of what is explored in Kegan’s Immunity to Change. This is challenging work, where the individual reader or participant seeks to reveal the hidden motivators and obstacles that prevents one from making changes in oneself. It aligns with a key leadership theory in the Harvard Urban School Leaders program: to change a school or other organization you must first change yourself. You must become the leader it needs. Similarly, Craig argues that if you want to have productive conversations, you must read the dynamics of the conversation and change your actions. Doing this creates the most insightful dialogue that exposes the most important information and encourages the right set of possible next steps.

Jack was so impacted by this presentation that he asked if I would like to read the book with him.

Yes, yes, a thousand times yes! Not only did the title promise to help me improve team functionality during high-stress situations, but I also figured that if Jack and I were reading this together, I could trick him into serving as my leadership mentor without him realizing it. As enthusiastic as I was, I didn’t quite know what I was getting myself into.

Turns out that Conversational Capacity was both the challenge and the answer that I had been seeking for so long. Craig cites Robert Kegan in defining the role of leaders. “Leadership is about shaping the nature of the discourse.”[1] (29)

“Shaping the nature of the discourse” – this was what I needed to learn to do better.

Craig’s premise is that the critical factor for teams is not the much touted establishment of trust and respect, rather it is the development of “conversational capacity” – or as he describes it, “the ability to have open, balanced, nondefensive dialogue about tough subjects and in challenging circumstances.” (15) He goes on to describe moments in which this is happening as the conversational “sweet spot” – that place in a conversation or meeting where candor and curiosity are in balance. But he also cautions that while this sounds deceptively simple, our human nature tends to get in the way of our ability to remain in this balanced place when under pressure or when discussing challenging issues. “While it’s easy to remain balanced when talking about routine and comfortable issues, when a difficult subject hits the table, our tendency is to move out of the sweet spot toward the extreme ends of the behavioral spectrum. Some people shut down. Others heat up.” (15)

After having read only the first chapter, I understood several things about this work:

  • It was serendipitous that Jack and I were reading this together because we represent both ends of Craig’s spectrum. When things get challenging, Jack tends to “shut down” while I “heat up.”
    I tend to “heat up” while Jack “shuts down

    This serves neither of us well.

  • Getting pulled out of the conversational sweet spot was exactly what I had been struggling with as a leader, and what I hadn’t had words to describe.
  • This was going to be hard. As Craig says, the development of conversational capacity is not “a simple gimmick or quick fix … if we want to improve our teams and organizations, we have to improve ourselves.” (3)

Jack experienced a similarly immediate and powerful response to the concepts in this book.

 Craig’s work immediately resonated with me. Perhaps this was because Craig admits that he, too, is a “minimizer” – one who works to keep everyone’s feelings intact, and seek out solutions that felt like an emotional middle ground.

It was a relief to hear someone else admit that. Years before, I was in a leadership training program at Ohio State University, and everyone in the group completed a leadership style inventory. We were then directed to stand in the part of the room that corresponded to our results. I found myself essentially alone in one corner of the room. Diagonal from me were a group of administrators whose answers revealed them to be decisive winners of conflict. Decision-makers. Men and women of confidence, and apparently full of correct answers. In my corner, almost entirely alone, a consensus-builder who believed in empowering professional educators to make key decisions.

Although Jack has a tendency to shut down, and I have a tendency to heat up, this is often a non-issue for both of us. Craig notes that it is easy to stay in the sweet spot when discussing routine problems – challenges that we know how to work through. However, we can readily get pulled out of the sweet spot when we are facing situations for which we don’t have easy answers.

Craig argues that these stressors trigger our fight or flight reflexes, or in his language, our urge to “win” (heat up) or to “minimize,” (shut down) and that both of these responses pull teams out of the sweet spot and lead to unproductive conversations. It is important to note that the goal here is productive conversations, not non-conflictual ones. In fact, being in the sweet spot is likely to involve what Craig describes as productive conflict – “productive conflict and a willingness to disagree, publicly and rigorously, need to be an integral part of a board’s operating culture.” (19)

Of course, not all conflict is productive. The conflict that occurred in the meeting where I was explaining testing protocol was conflictual, but it was far from productive. When I perceived that my authority was being threatened, I went straight to “win” behaviors, and I went there hard and fast. In doing so, I damaged my relationships, but more importantly, that testing initiative never did get enacted. As a team, we never were able to explore how to make our practice in this area more functional.

Minimizing behaviors can be equally unproductive. Jack’s explanation demonstrates what can happen when minimization of issues occurs.

The simplest way to phrase it misses the point. Some say that I just “want to be liked”, and that drives me to be unwilling to make decisions, especially substantive ones. But it is more complex than that. If people are invested in opposing viewpoints, say about placing teachers in certain classrooms, or a response to a certain misbehavior, I believe that they are using their best judgment. I believe they have put together the best argument that they can. I worry: if they “lose,” will they be less invested in the whole project? What else will be lost in terms of their morale and self-confidence? Whether they like me or not is secondary to my concern as to whether they will still be invested in the school.

 However, I know that my “minimize” behavior is based on an oversimplification all its own. Making an argument and having a stronger or more persuasive case prevail is not likely to cause someone to choose a new career. That does not make sense in a rational mind.

Minimization emphasizes caution over candor and runs the risk of having important issues not discussed in order to maintain comfort. “When our need to play it safe overwhelms our clear and noble intentions, we sacrifice progress and effectiveness for comfort and safety.” (39) Jack’s visceral response to this quotation:

So. Many. Examples. And they all hurt someone. Ugh.

Conversely, when, as Craig describes it, “we are hijacked by our need to win, … our mind shuts and our mouth opens, and we grow increasingly arrogant and argumentative.” (45)

Yuck. That felt so uncomfortably familiar to me.

It is said that “knowing is half the battle,” but I’m not convinced. I think knowing might only be about one-fourth of the battle.

After reading chapters one and two of Conversational Capacity, I knew what my battle was, but I didn’t yet know how to win it. And, of course, for me, the answer was quite the opposite of “winning.”

Jack was similarly drawn in.

Conversational Capacity became a page-turner for me. I wanted to figure out how to improve the conversations in the building. I was committed to creating a culture in the school that matched the one we were trying to create in the classroom. I wanted to make it okay for teachers to help each other get better at what they do. The fact that Krista texted me two days later and announced that “all the answers to everything” were in the book, of course, prompted me to continue.

Both Jack and I were eager to engage in the work of finding the sweet spot. To this end, Craig notes that no one universally operates on one side of the spectrum.

Everyone demonstrates both “win” and “minimize” tendencies; however it is helpful to determine where one generally falls along this continuum and what is one’s default mode when things become challenging. Recognizing this helps us understand what behaviors to watch out for and what strategies to implement to help us move away from the ends of the spectrum and toward the central sweet spot – that place where an equilibrium exists between candor and curiosity and the “dialogue is open, balanced, and nondefensive.” (15)

Craig notes that in order to increase conversational capacity and be able to stay in the sweet spot more consistently, we must balance the strengths of our natural tendencies with the intentional cultivation of checks on this tendency. I have mentally relived that terrible moment from that department meeting over and over again. I know I could have done it better, but what was the right way?

How could I move myself away from “win” and toward the discipline of conversational capacity?  How could Jack move away from “minimize” and toward that same discipline? I was grateful that he was going through this process with me, and that he too, was taking a critical look at his foibles.

Together, we explored the list of identified “win” and “minimize” behaviors that Craig describes, and noted those that we each typically engage in. We were both surprised to find that we demonstrate many behaviors from our “non-default” side of the spectrum. While it was important to be aware of these as well as our natural tendencies, the focus of our change efforts would revolve around the behaviors to which we were most habituated. For me that was those in the win column, and for Jack it was the behaviors that fell in the minimize column.

It did not feel at all good to admit that I regularly exhibit the following “win” behaviors:

  • State positions as fact
  • Dismiss alternate views and perspectives
  • Solicit support
  • Fail to inquire into alternate points of view
  • Interrupt others
  • Use dismissive body language

Jack experienced similar humility when identifying the “minimize” behaviors to which he is most prone:

  • Cover up your views, ideas, information, or concerns
  • Ease in – water down your concerns to make them more palatable
  • Avoid issues
  • Make excuses to let people off the hook
  • Use email or voicemail to express concerns
  • Feign agreement or support

So, what next? How could we both do better?

Craig addresses the method for improvement in a brilliantly simple manner. He says that people demonstrating a minimizing perspective exhibit low candor — or the willingness to speak forthrightly in the face of challenge. Those demonstrating a winning perspective exhibit low curiosity – or the willingness to actively seek out views that are different from one’s own.

To combat a minimizing perspective, one needs to exhibit greater candor, and to combat a winning perspective, one needs to exhibit greater curiosity. Craig delineates just two critical skills to cultivate in each area.

Candor Curiosity
1. State a clear position 1. Test an existing view

 

2. Explain the thinking behind a position 2. Intentionally inquire about differing perspectives

Easy, right?

Well, not exactly.

As soon as I read this, I knew the answer to my concerns about my leadership. I had to demonstrate greater curiosity, and I had to reign in some of my candor to provide space for that. And, of course, for Jack the opposite was true. He had to fight against his tendency to minimize and push himself to exhibit greater candor.

For about a month, I reminded myself of this before every meeting I walked into.

No change.

My Conversational Capacity checklist

I invariably found that after the first few minutes, I lost sight of my goal and promptly returned to my old patterns of behavior. I was so frustrated with myself that I designed this visual to help me remember. I even went so far as to embed scripted language prompts into my chart.

I’ll be honest. It didn’t help much. I was successful with dialing back my usual level of candor, but I really continued to struggle with increasing the curiosity that would allow me to truly shift.

I had the opposite problem. I often withheld my opinion or position on a matter. I did this for a variety of reasons, mostly hinging on the idea that I had positional authority over the teachers engaged in the conversation. I worried that stating a position early on would bias the discussion, and cause dissent to remain unexpressed. My goal was noble: I wanted to hear dissenting views. The result was not noble. Too often, I exerted my opinion near the end of a conversation or discussion, and this had the effect of summarizing or “deciding” the matter.

We found reassurance in Craig’s words at the end of the book, “If we’re not making a mistake, it’s a mistake. When we fall back into our old habits, we should say yes to the mess, see what we can learn, and move on. We shouldn’t beat ourselves up over our minimize and win tendencies. Recognize that they’re a part of us, that they often conflict with other intentions, and that we have to keep an eye on them. It’s also important to adopt a constructive learning-oriented mindset by taking note of our strengths and not just bemoaning our weaknesses. A conversation I had with an executive in Seattle provides a case in point, ‘My win tendency is too strong,’ he told me. ‘Don’t be overly hard on yourself,’ I suggested. ‘Try reframing it this way: you’re exceptionally good with the candor skills. Your goal now is to put in enough practice so you’re just as proficient with the curiosity skills.’” (179)

Okay, so I’m “exceptionally good with the candor skills.” However, I need to keep working at building curiosity.

In a meeting just last week, I think I did it. I think I found balance and stayed in the conversational sweet spot. Jack was proposing that we significantly move up a deadline for the completion of a huge, school-wide task. In typical fashion, I responded with candor, stating my clear position that it was too much, too fast, and then explaining the reasoning behind my thinking.

But then I heard myself say, “Now tell me what your thoughts are.” There it was — an expression of inquiry!

Jack shared his position, and then, taking both perspectives into consideration, the committee was able to develop a plan for moving forward that embedded some extra time and seemed feasible.

Craig notes that the whole group benefits when any member improves his or her conversational capacity. I suspect that exhibiting the skills of inquiry is easier for me in the face of Jack’s increased candor.

Here are his thoughts about his transformation in progress:

Recently I have adopted Craig’s advice, stating my position clearly at the beginning, but inviting dissenting views. By putting my ideas out early in the conversation, I cannot serve as the final decider. Also, by inviting dissent, I clearly make it okay to provide counter arguments. It turns out that the teachers are more than willing to disagree with me!

Even these small shifts feel great. Now let’s see if we can keep doing it the next time. Or maybe the time after that.

Personal change is hard. It’s so much easier to keep doing what we’ve always done. Conversational Capacity is a powerful book that pushes us beyond our comfort zones into a higher level of functioning. I cannot say it better than Craig does himself, “Be warned, this book will present you with a choice … will we let our experience reinforce the primal, self-centered aspects of our nature, or the nobler, more purpose-driven aspects of our humanity? Will we grow more candid or more cautious? More courageous or more timid? More curious or more critical? More humble or more arrogant? Far too many people opt for the lower, easier, less rigorous route. This book will encourage you to take the higher, more adventurous road – the road less traveled.” (9)

Learn more about Craig’s work here.

[1] Weber, Craig. Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is on. New York: McGraw-Hill Education, 2013. Print.